McCullough NAPA Auto Care

Dear valued customers:  Please do not park in the driveway as it is shared by all businesses in the complex.  Please make sure that you park in the McCullough parking lot.  If you need help with parking, please let us know.  We will be glad to assist.  Thanks for your cooperation!

NEW LOCATION!
8155 ROSWELL ROAD
SANDY SPRINGS, GA 30350

Mon-Fri: 7AM – 6PM
Saturday & Sunday: Closed

Serving Metro Atlanta Since 1969

Transmissions are heavy-duty pieces of equipment that are designed to last a long time. But like any other machine, they’ll eventually wear out and need repair. Automatic and manual transmission repair and fluid flushes are common services, but scheduled auto maintenance can prevent major repair and transmission replacement.

McCullough NAPA Auto Care has ASE-Certified technicians with years of transmission repair and replacement experience in Sandy Springs, Georgia. Contact us to schedule your appointment and to receive your complimentary multi-point inspection with scheduled service.

Click here to schedule an appointment

Transmission repair What is a transmission flush and why is it necessary

Schedule Transmission Repair or Replacement in Sandy Springs, GA

A car’s transmission is responsible for ensuring that the right amount of power goes to each of its wheels at any given speed. Your transmission must work properly, or it may negatively impact other components of your car. Please complete the form below if you have any questions about transmission repair or replacement or if you’d like to schedule a time to bring in your car. We are located in Sandy Springs, Georgia.

Signs That Your Transmission Needs Repair or Replacement

Transmission repair or replacement is not a service that you want to put off. A faulty transmission can cause other parts to wear out faster, so we urge you to bring your car in for an inspection if you notice any of these signs your transmission is failing.

1 – Fluid Leak

Transmission fluid is red and smells sweet. Look under your car after it’s been parked for some time to see if you have a transmission fluid leak. 

2 – Burning Smell

Old, worn-down transmissions will emit burning smells as they age. This could also be due to your transmission needing a fluid flush. Either way, burning smells are never good, so bring your car in ASAP if you smell burning.

3 – Slipping Gears

It’s unsafe to drive a car with slipping gears as you may not have complete control. You should never drive a car that has gears that slip. If this is the case, schedule service with us soon.

4 – Gears Refuse to Switch

Likewise, if your gears refuse to switch, that’s another problem. This is a tell-tale sign of a bad transmission, but a fluid flush typically will solve the issue. 

McCullough NAPA Auto Care has been in business since 1968. During that time, we’ve served Sandy Springs area drivers with quality auto and transmission repair service that we are proud of. Please don’t hesitate to contact us with any questions about transmission repair or replacement for your vehicle. 

McCullough NAPA Auto Care Proudly Serves

Serving Zip Codes:
30068, 30092, 30319, 30327, 30328, 30338, 30339, 30342, 30350, 30358, 31150, 31156

  • Good, honest, and fair shop. If you are in sandy spring, I would not go anywhere else. Family owned and operated - take care of their customers and their crew it seems. 6 stars

    Dog Guard - Atl Avatar Dog Guard - Atl
    January 23, 2020

    Great price and service! More polite and patient set of people! Along with efficiency! Such a great experience overall

    Kiran Bandali Avatar Kiran Bandali
    December 19, 2020

    I may have written one other recommendation in my of 50 years, but after doing business with Eric McCullough for 35 of those years it is time to write another one. He maintained and serviced my auto's, my wife, kids and employees for 32 of those 35 years. He has stood behind the work on everything he and his employees have done. He operates his business with great honesty and integrity. I highly recommend doing business. with McCullough

    Stephen Roberts Avatar Stephen Roberts
    May 4, 2021
  • This place is a life saver. Great communication, great service, and very professional people. Eric worked with me through my whole repair. Kept me updated through out the process and fixed the problem on my car at a fair price. I will definitely make this my new place to go for all my car repairs and maintenance needs, along with sending my friends their way.

    Angela A Avatar Angela A
    March 10, 2020

    Graham is great. Kept me informed of my repairs and provided an accurate quote. Pleased with the results. Walked away feeling this place is trustworthy and does quality work. Found them through nextdoor app and now I see why they have such great reviews.

    Wess Burgner Avatar Wess Burgner
    July 27, 2020

    My vehicle was on the verge of breaking down while I was in Sandy Springs for work last week (I live in a different town), and my boyfriend had determined that it was a problem with the alternator. He helped me find McCulloch Auto Care, which was right down the street. We'd noticed the good reviews, and we took a chance! The staff is super friendly, professional, and kind. They were able to confirm our suspicions about my car's specific issues, and took us as soon as they could. I was so impressed with their customer service. They really went above and beyond to meet my repair needs, had a fair price, and worked quickly to repair the issue. I almost wish I lived closer just so that I could have my car serviced here more often! Great family owned business.

    hannahinhd Avatar hannahinhd
    February 15, 2021
  • Had experienced front tire damage hitting metal debris on I-285 just before Rosewll exit. Immediately exited on Roswell and saw NAPA sign and pulled in. Place was busy! But got attention immediately by Jeff service worker. Got tire off my car no waiting. Wow! Determined rim bent but tire still good. He could have sold me a new tire and i would have not known better. So appreciative. Then met with Eric McCullough and quickly arranged to have rim fixed. I decided on new tires for safety and were worn. Eric got me great deal on tires and had my car fixed SAME day. Eric runs a super customer-focused operation. Kudos! Bruce Fike

    Bruce Fike Avatar Bruce Fike
    August 1, 2020

    Have been going to McCollough’s for decades! Once I found them, I knew they were honest and professional. Not often one can say that about an auto repair place. They have helped me keep my older vehicles safely on the road for longer than I could imagine. I have always been treated with respect, no matter how large or small the issue, which is excellent and reassuring for an older woman.Highly recommend them!

    Marti Griffin Avatar Marti Griffin
    March 16, 2022

    The technicians are excellent, very experienced, and the customer service is great. Everything was explained in detail so that I would understand.

    Scott Nicholson Avatar Scott Nicholson
    December 1, 2020
  • I would normally recommend this business as I have been here a few times. I went there Friday for an oil change. However, I honestly didn't feel safe. They have signs that customers must wear a mask. There was only one employee wearing a mask themselves. All the others didn't have a mask on. I feel this is disrespectful to their customers. I understand it can be uncomfortable but it is essential during these times.

    Ashley Sprague Avatar Ashley Sprague
    January 11, 2021

    Eric was amazing from start to finish. I chose this shop for my repair based on previous reviews & I'm glad I did. He made sure to, in my opinion, go above and beyond with his politeness, as well as helping to make the process smooth and to try to save me as many coins as he could, while still getting done what was needed. Very happy with this visit

    LaDonna Mechelle Avatar LaDonna Mechelle
    August 29, 2020

    I had a check engine light on Saturday afternoon, ended up being an engine coil pack needing to be replaced. It was obviously super busy and I knew I would need to leave it until Monday to get looked at. Staff was very informative and communication was excellent. Got it looked at Monday and ordered necessary part to come in the next day. Went ahead and did the spark plugs as well since I was nearing 60k miles. Picked it up after lunch with no issues. Seems like they do really well with the small space provided and very busy area right off 285

    Jason Avatar Jason
    July 21, 2021
  • A staff of gentlemen ready to answer every question with a smile and great knowledge. They not only gave me a good estimate but they completed the work a day early! I highly recommend McCullough NAPA Auto Care to you. You will not be disappointed by the care they put into your vehicle.

    Byung Ham Avatar Byung Ham
    March 13, 2020

    I was so impressed with these guys!! Family business and the guys are professional, efficient, and personable. They got my part quickly and fit me in so I could come while my kids were at school. They went the extra mile (no pun intended) to consult with another auto body shop to make sure the repair was stable. I will be coming back for all future auto needs and will recommend them widely.

    Deb in Atanta Avatar Deb in Atanta
    September 10, 2019

    Very respectful, honest, and professional. I was having issues with my headlights, and they fixed it for a reasonable price. They do a lot to ensure that you have a positive experience, and that you're not wasting your money on unnecessary parts or repairs. Top notch service, A+!

    Andrew Asher Avatar Andrew Asher
    July 30, 2021
  • Honest pricing..."as promised" timely repairs... and good customer service! - I keep coming back to McCullough with a different vehicle (Nissan Truck/Honda Truck/Honda Car) and they knock it outta the park every time!

    Michael Smith Avatar Michael Smith
    January 25, 2020

    Eric at McCullough has been taking care of my family's [multiple] cars for over 10 years now. A Volkswagen, a Nissan, and 2 Acuras: They've done minor repairs all the way to major transmission replacements. Eric is trustworthy, honest, and tells you what really needs to be done versus what can wait. Their prices seem reasonable (although in fairness I haven't been anywhere else recently b/c I'm so pleased with them), they are timely, and always communicate what the car needs in detail. I can't recommend these guys enough!

    Juliana Buttram Avatar Juliana Buttram
    September 19, 2019

    This place has fantastic service times and an extremely knowledgeable staff. First time I went was for an emergency tire change and it went even more smoothly than I would have ever thought possible. Definitely recommend for any/all vehicle maintenance.

    lee griner Avatar lee griner
    November 18, 2019
  • My experience here was great! Fast, curious, and fairly priced. I didn't think a repair shop like this existed. I'll be a lifelong customer.

    Walt Anthony Avatar Walt Anthony
    August 6, 2020

    Great service! The entire team is so friendly and helpful. They were able to diagnose the issue and stayed with it until the problem was resolved.

    marshall fox Avatar marshall fox
    August 2, 2021

    Able to fix issue with my 2011 truck other shops could not address- very hard to diagnose mechanical issue another reputable shops couldn’t figure out. Good prices, done on time, and with expert mechanics. Will have them work on all of my vehicles and highly recommended. Support a family owned business for a change!

    B. BB Avatar B. BB
    February 23, 2021
  • Eric has been my service manager for years. He is always professional and easy to deal with. He goes out of his way to take care of your needs and makes accommodations to the customer when needed. They will ferry me and my car to and from their shop (I live within blocks) and I appreciate that very much. Everyone at McCullough is nice, friendly and helpful.

    Jan Murray Avatar Jan Murray
    May 2, 2021

    I’ve taken my cars here over the years and have been delighted w the team. They’re honest, professional, knowledgeable, and will shoot you straight. Prices are fair and they’ll tell you abt issues that may or will arise in the future and to keep that in mind for future reference. Overall an A

    Alex Cameron Avatar Alex Cameron
    August 26, 2020

    Could not be happier with the service I received at McCullough NAPA Auto Care! The gentlemen that helped me were very professional and made me feel at ease in a stressful situation. Would definitely recommend!

    Rachel Eichenblatt Avatar Rachel Eichenblatt
    July 1, 2020
  • Eric and Company are a first class operation! They get it right the first time in every time! They will pick me up and drop me off to make it 100 times more convenient. They treat me like family and look after my best interest not just their bottom line! These are the kind of people that I value doing business with

    paul yurfest Avatar paul yurfest
    February 15, 2021

    Always extremely professional. Willing to work with customers. Sadly, car repair is expensive but they have worked with me. Graham has been extremely helpful with issues my daughter was having with her car while we were at another mechanic in the area. We asked on Nextdoor for recommendations and McCullough came up numerous times!

    Robyn Vogel Avatar Robyn Vogel
    May 14, 2020

    This shop is the best. They did everything they could so I would have minimal time without my car such as having all parts ready before they scheduled the repair. They are super nice and no surprises on price. They opened up my bumper and found a part was damaged. They could have left it the way it and no one would have known but they were honest and did the right thing. I recommend 100%.

    Graham Reifert Avatar Graham Reifert
    July 24, 2019
  • I really cannot count the number of times these brothers have taken care of me, my family and all our various vehicles. We have been loyal customers for more than 20 years! They have done everything we have needed on cars, trailers, used car evaluations for purchase, tank drops, and all the basics. They are very trustworthy and will give you a honest answer on everything and a reasonable estimate on what it will cost to resolve it. They are super busy, so plan to wait a day or two longer than you might somewhere else, but it is worth it!

    Ashley Marratt Avatar Ashley Marratt
    May 3, 2022

    Great customer service! Eric and team did an awesome job coordinating their busy schedule with the schedule of my girlfriend and myself so that we would have a car during the work week and then trade off cars when the other was ready. They are extremely friendly and it felt like they had us as the customer in mind. Highly recommend!

    Andrew r Avatar Andrew r
    June 10, 2021

    We had an issue with a splash shield dragging and overheating. We are heading back to Kansas this afternoon. They were able to fit us in despite being super busy & do a quick fix and sent us on our way in 10 minutes. So kind and amazing service!

    Emma Perez Avatar Emma Perez
    June 18, 2022

How To Prolong The Life Of Your Transmission

The first thing you can do is to make sure your transmission always has enough fluid. Transmission fluid cools and lubricates your transmission’s internal parts. When there’s insufficient fluid, the transmission will run hotter and wear out sooner. The transmission fluid also provides the pressure needed to transfer power from the engine to the transmission. If there’s not enough fluid, your transmission won’t shift properly.

McCullough NAPA Auto Care will check your transmission fluid level as part of our complimentary multi-point inspection with any scheduled service. Likewise, if you see any reddish-colored transmission fluid on your Sandy Springs driveway, have us inspect it for a leak! A gasket, hose, or seal could be leaking and may need to be repaired.

The next thing you can do to prolong the life of your transmission is to replace your transmission fluid on schedule. As you can imagine, all those gears grinding on each other result in lots of little bits of metal in the fluid. The more there is, the faster the transmission parts will wear out. Transmission fluid also contains detergents and other additives to protect your transmission. These additives are depleted over time, so old fluid doesn’t protect as well as new fluid. Your owner’s manual or service advisor will recommend when you should have a transmission service.

If your transmission isn’t shifting as smoothly as it should, or if you suspect a transmission leak, let us look at it. It may be time to consider scheduled transmission service. Regular maintenance and taking care of small leaks will help your transmission last as long as possible.