McCullough
NAPA Auto Care

McCullough has been my family's go-to mechanic for decades. Don't know what I would do without them - just a super-nice family that will take care of your cars. Their service is important to us because once we get a new car, we like to hold onto it for years (10-12). Highly recommend.

I have used this company twice and was VERY impressed both times with the honesty, knowledge, and cost-effectiveness of the mechanics that I worked with. They were upfront with me on what I needed to do now vs what could wait, showed me where I could save money, and worked with me to make sure I had my car finished before I needed it that weekend. Again, very very impressed. I wouldn't take my car anywhere else in Atlanta.

Great service! The entire team is so friendly and helpful. They were able to diagnose the issue and stayed with it until the problem was resolved.

A staff of gentlemen ready to answer every question with a smile and great knowledge. They not only gave me a good estimate but they completed the work a day early! I highly recommend McCullough NAPA Auto Care to you. You will not be disappointed by the care they put into your vehicle.

My vehicle was on the verge of breaking down while I was in Sandy Springs for work last week (I live in a different town), and my boyfriend had determined that it was a problem with the alternator. He helped me find McCulloch Auto Care, which was right down the street. We'd noticed the good reviews, and we took a chance! The staff is super friendly, professional, and kind. They were able to confirm our suspicions about my car's specific issues, and took us as soon as they could. I was so impressed with their customer service. They really went above and beyond to meet my repair needs, had a fair price, and worked quickly to repair the issue. I almost wish I lived closer just so that I could have my car serviced here more often! Great family owned business.

I know for me one hard thing about choosing a mechanic is brushing off all previous notions I have about mechanics Potentially not treating my car how they would treat their own car. This place has done more than exceed my expectations. I got a phone call for every update, I got a thorough description of what was to be done and what was wrong, not only that, but where the dealership said it would take them two weeks to fix my car, these guys did it in less than 24 hours. I have never been happier to spend $300 in my life. Anything I need in the future, you can be sure I’ll bring it here.

This has to be the best shop in town! When I got my car fixed the last time, It drove live new. I've never been so happy to get my car fixed in my life. They were very friendly and honest. This will be my go to place from now on. Not too far from my house which is a huge plus but even if it were, I'd be game to making the trip. Thanks for being honest and giving great service!

We have been depending on McCullough's at least since 1997, when we purchased a home only a few blocks away, walking distance really. Had our emissions test a few days ago and want to acknowledge Jack, who completed the tests quickly. I asked him to determine why the backup camera was not in the proper position. It took a bit of time and ingenuity to get everything right. Thanks Jack, for the excellent service.

Eric has been my service manager for years. He is always professional and easy to deal with. He goes out of his way to take care of your needs and makes accommodations to the customer when needed. They will ferry me and my car to and from their shop (I live within blocks) and I appreciate that very much. Everyone at McCullough is nice, friendly and helpful.

I had a check engine light on Saturday afternoon, ended up being an engine coil pack needing to be replaced. It was obviously super busy and I knew I would need to leave it until Monday to get looked at. Staff was very informative and communication was excellent. Got it looked at Monday and ordered necessary part to come in the next day. Went ahead and did the spark plugs as well since I was nearing 60k miles. Picked it up after lunch with no issues. Seems like they do really well with the small space provided and very busy area right off 285

Eric and everyone at the shop is fantastic. I call and they are so kind and accommodating. No wonder they have so much business!!! Despite the amount of customers they have, they treat everyone with respect and attention. Love doing business here. Could recommend more. Fast, excellent service !! -Alexa

Out of town for work and needed an alternator changed immediately and McCullough's was the only place that said they could and would do it! Reasonably Priced and Great Customer Service! Will definitely be back if ever in the area.

Eric at McCullough has been taking care of my family's [multiple] cars for over 10 years now. A Volkswagen, a Nissan, and 2 Acuras: They've done minor repairs all the way to major transmission replacements. Eric is trustworthy, honest, and tells you what really needs to be done versus what can wait. Their prices seem reasonable (although in fairness I haven't been anywhere else recently b/c I'm so pleased with them), they are timely, and always communicate what the car needs in detail. I can't recommend these guys enough!

They figured out the issue with my Pathfinder and made the repair quickly. Eric is very thorough and kept me up to date the entire time. This was my first time using them but I will use them again!

Able to fix issue with my 2011 truck other shops could not address- very hard to diagnose mechanical issue another reputable shops couldn’t figure out. Good prices, done on time, and with expert mechanics. Will have them work on all of my vehicles and highly recommended. Support a family owned business for a change!

I have known Eric and the facility for over 30 years. The service from both a customer and repair stand point is excellent. You can expect to be treated with a high level of professional performance, and courtesy.

This place is exactly the kind of service you come to expect. Great service, timely, and they never assume I don’t know what I’m talking about because I’m a girl.

Great customer service! Eric and team did an awesome job coordinating their busy schedule with the schedule of my girlfriend and myself so that we would have a car during the work week and then trade off cars when the other was ready. They are extremely friendly and it felt like they had us as the customer in mind. Highly recommend!

Eric and his staff were great and helpful. The pricing was fair, and they let us know every step of the way what was wrong and what needed to be changed.

I received great service from this location! I called them about replacing a serpentine belt and they got it done for me the very next morning. It was quick, and cheaper than some other places that I had called for the same service. Eric and his team did a great job, and they were very nice! I will definitely return for any other auto repair I may need in the future.

Quick and excellent service. I was turned away at my regular mechanic because he said he didn’t know how to do a transmission fluid change. This was my first time ever going to McCullough auto care, and I was very happy with my service. They were able to see me immediately and were patient with me considering the circumstances. Eric was great, and even matched the prices of another mechanic down the road. I will be back! Would recommend!

I found my new home for car repair. Eric was very nice and honest. We definitely be coming back! Thank you for the excellent customer service.

They diagnosed and repaired my car in time for my trip. Car works great! Eric provides excellent customer service even when he's got a ton on his plate.

We had an issue with a splash shield dragging and overheating. We are heading back to Kansas this afternoon. They were able to fit us in despite being super busy & do a quick fix and sent us on our way in 10 minutes. So kind and amazing service!

I do not know if I can type out all that I want to in this review but let me say this. WOW!! Being a single father with a busy schedule I cannot tell you enough how grateful I am for Eric and his team! I have been taking my vehicle to them for over 2 years now and I would not go anywhere else. The honesty, timing and keeping their word every single time is simply priceless! They have saved me so much grief because of my current situation. For all you single fathers out there...these guys got your back! I only have one vehicle and my son and I depend on it being in the best running shape possible. Eric and his team go out of there way EVERY-SINGLE-TIME. During these special times where its harder to get even the simplest things done, that has not slowed down this business. They still give 110% with every customer and are sympathetic to their customers unique situations. People, don't look any further for a shop that you can trust and count on. You will simply waste your time and find no better service in Atlanta. Eric, I want to thank you from the bottom of my heart for everything you and your guys do. Having open and honest communication with you is always a pleasure. Folks lets do our best to keep these guys busy!! They deserve everyone's business! A++++++

Got me in the same day and kept me up to date. Fixed what was needed and did not push any costly add ons like other places do. Feel like I can trust these guys.

I have recommended McCullough's several times to my neighbors in the neighborhood blog. I have used this company for many years and they are always helpful. It is great to have a garage you can trust.