McCullough NAPA Auto Care

Dear valued customers:  Please do not park in the driveway as it is shared by all businesses in the complex.  Please make sure that you park in the McCullough parking lot.  If you need help with parking, please let us know.  We will be glad to assist.  Thanks for your cooperation!

NEW LOCATION!
8155 ROSWELL ROAD
SANDY SPRINGS, GA 30350

Mon-Fri: 7AM – 6PM
Saturday & Sunday: Closed

Serving Metro Atlanta Since 1969

The auto suspension system is critical for proper steering, stopping, and stability. It is what connects your wheels to your vehicle, controls handling, and delivers a smooth ride. The suspension system is made of many different parts, which can become worn down over time. 

When you need suspension repair or replacement in Smyrna, Georgia, contact McCullough NAPA Auto Care to diagnose and troubleshoot any problems with your suspension and steering system.

Auto Suspension System Repair Replacement

Schedule Your Auto Suspension Repair Service in Smyrna, Georgia

Your suspension has a lot of joints and pivot points that allow your wheels to move up and down over bumps and turn as you steer. These parts include ball joints, tie rod ends, the pitman, idler arms, and the control arm bushing, and they will wear out over time. When a joint or other part is worn out, the suspension parts don’t fit together as tight as they should. Handling and steering will have a loose feel, and you may hear strange noises. Your tires will also wear unevenly as they bounce off-kilter down the road.

McCullough NAPA Car Care is a family-owned auto repair shop in Smyrna, Georgia. Our ASE Certified technicians are equipped with the knowledge and technology to properly inspect your vehicle for signs of suspension problems, including uneven tire wear, excessive play in suspension components, and other visible damage. 

Schedule your suspension repair or replacement service in Smyrna, Georgia, below!

Signs Your Vehicle Needs Suspension Repair or Replacement

Shocks and struts are part of a vehicle’s suspension system and help to stabilize movements. Shocks and struts also provide control when you turn, accelerate or ride on uneven surfaces. Shocks are individual components of the suspension system, while struts are a major structural component of the chassis and suspension system.

You may be wondering how to tell if your suspension system needs repair or if your shocks and struts need replacement. Here are 3 signs that your suspension system, shocks, and struts, need repair or replacement. 

1 – Vehicle Bounces As You Drive

A strut’s primary job is to control your vehicle’s body motion, which includes bouncing. Struts are designed to absorb the up-and-down, side-to-side movements associated with braking, turning, and driving on rough pavement. It is normal for struts to wear down over time. You may need to replace your struts if you notice a certain softness in how your car handles or if your vehicle is generally more bouncy than it once was. Pay extra attention to how your car’s front end handles going over bumps. Too much bounce is a sign you need to replace your struts.

2 – Clunking, Knocking, and Other Noises

When your car’s body moves uncontrollably, specific suspension components may come into contact with each other with more force than they’re designed to. This can lead to worn-out struts, excessive noise, and extra wear on your suspension system. If sounds like repeated clunking, knocking, or banging can be heard while your suspension is engaged, that is a sign you should replace your struts. Driving on a bad strut can damage other areas of the suspension system, so it’s crucial to replace bad struts as soon as you notice regular worrisome noises.

3 – Uneven, Worn-Out Tires

Bad struts won’t be able to keep your tires in constant contact with the road. This will make your car bounce or float as you drive, creating uneven wear patterns on the tread of your tires since they aren’t touching the ground one complete rotation at a time. If your tire tread shows spotty and inconsistent, rather than the wear around the entire perimeter of the tire, that indicates that your struts are failing.

McCullough NAPA Auto Care Proudly Serves

Serving Zip Codes:
30080, 30081, 30082, 30126

  • We had an issue with a splash shield dragging and overheating. We are heading back to Kansas this afternoon. They were able to fit us in despite being super busy & do a quick fix and sent us on our way in 10 minutes. So kind and amazing service!

    Emma Perez Avatar Emma Perez
    June 18, 2022

    A staff of gentlemen ready to answer every question with a smile and great knowledge. They not only gave me a good estimate but they completed the work a day early! I highly recommend McCullough NAPA Auto Care to you. You will not be disappointed by the care they put into your vehicle.

    Byung Ham Avatar Byung Ham
    March 13, 2020

    My vehicle was on the verge of breaking down while I was in Sandy Springs for work last week (I live in a different town), and my boyfriend had determined that it was a problem with the alternator. He helped me find McCulloch Auto Care, which was right down the street. We'd noticed the good reviews, and we took a chance! The staff is super friendly, professional, and kind. They were able to confirm our suspicions about my car's specific issues, and took us as soon as they could. I was so impressed with their customer service. They really went above and beyond to meet my repair needs, had a fair price, and worked quickly to repair the issue. I almost wish I lived closer just so that I could have my car serviced here more often! Great family owned business.

    hannahinhd Avatar hannahinhd
    February 15, 2021
  • McCullough Auto Care has earned our trust over the past two years by consistently giving us quality, reliable repairs at fair prices. The staff is polite, knowledgeable, and never tries to talk us into things we don't need or want. We will continue to trust McCullough for all of our repairs.

    Laura Lane McKinnon Avatar Laura Lane McKinnon
    October 10, 2021

    Am costumer at this shop for years and the service is good and they do great job

    yorxx king Avatar yorxx king
    July 19, 2020

    What more is there to say? These guys are amazing. Their service is very thorough and quick. I was so worried about the cost of my repair but Eric and Brian put me at ease with their extremely reasonable prices! My truck is running like it's brand new again and I can't thank these guys enough!

    Nicholas Kerr Avatar Nicholas Kerr
    March 1, 2020
  • This shop is the best. They did everything they could so I would have minimal time without my car such as having all parts ready before they scheduled the repair. They are super nice and no surprises on price. They opened up my bumper and found a part was damaged. They could have left it the way it and no one would have known but they were honest and did the right thing. I recommend 100%.

    Graham Reifert Avatar Graham Reifert
    July 24, 2019

    Great price and service! More polite and patient set of people! Along with efficiency! Such a great experience overall

    Kiran Bandali Avatar Kiran Bandali
    December 19, 2020

    I received great service from this location! I called them about replacing a serpentine belt and they got it done for me the very next morning. It was quick, and cheaper than some other places that I had called for the same service. Eric and his team did a great job, and they were very nice! I will definitely return for any other auto repair I may need in the future.

    darya kovalska Avatar darya kovalska
    July 13, 2021
  • I have known Eric and the facility for over 30 years. The service from both a customer and repair stand point is excellent. You can expect to be treated with a high level of professional performance, and courtesy.

    Mark Schacher Avatar Mark Schacher
    January 23, 2020

    I found my new home for car repair. Eric was very nice and honest. We definitely be coming back! Thank you for the excellent customer service.

    Rosani Reynoso Avatar Rosani Reynoso
    October 21, 2021

    I have recommended McCullough's several times to my neighbors in the neighborhood blog. I have used this company for many years and they are always helpful. It is great to have a garage you can trust.

    Eleanor Brazell Avatar Eleanor Brazell
    September 8, 2019
  • The absolute best of the best. I won’t go to anyone else. I’ve been using them 16 years and I’ll use them for 16 more. Eric is a delight!

    Carolyn Roberts Avatar Carolyn Roberts
    April 13, 2022

    McCullough has been my family's go-to mechanic for decades. Don't know what I would do without them - just a super-nice family that will take care of your cars. Their service is important to us because once we get a new car, we like to hold onto it for years (10-12). Highly recommend.

    Sam Avatar Sam
    December 3, 2021

    Eric and Company are a first class operation! They get it right the first time in every time! They will pick me up and drop me off to make it 100 times more convenient. They treat me like family and look after my best interest not just their bottom line! These are the kind of people that I value doing business with

    paul yurfest Avatar paul yurfest
    February 15, 2021
  • This place is a life saver. Great communication, great service, and very professional people. Eric worked with me through my whole repair. Kept me updated through out the process and fixed the problem on my car at a fair price. I will definitely make this my new place to go for all my car repairs and maintenance needs, along with sending my friends their way.

    Angela A Avatar Angela A
    March 10, 2020

    Awesome facility. Friendly staff.

    Jeremy Ortiz Avatar Jeremy Ortiz
    September 10, 2020

    Eric at McCullough has been taking care of my family's [multiple] cars for over 10 years now. A Volkswagen, a Nissan, and 2 Acuras: They've done minor repairs all the way to major transmission replacements. Eric is trustworthy, honest, and tells you what really needs to be done versus what can wait. Their prices seem reasonable (although in fairness I haven't been anywhere else recently b/c I'm so pleased with them), they are timely, and always communicate what the car needs in detail. I can't recommend these guys enough!

    Juliana Buttram Avatar Juliana Buttram
    September 19, 2019
  • I may have written one other recommendation in my of 50 years, but after doing business with Eric McCullough for 35 of those years it is time to write another one. He maintained and serviced my auto's, my wife, kids and employees for 32 of those 35 years. He has stood behind the work on everything he and his employees have done. He operates his business with great honesty and integrity. I highly recommend doing business. with McCullough

    Stephen Roberts Avatar Stephen Roberts
    May 4, 2021

    We have been depending on McCullough's at least since 1997, when we purchased a home only a few blocks away, walking distance really. Had our emissions test a few days ago and want to acknowledge Jack, who completed the tests quickly. I asked him to determine why the backup camera was not in the proper position. It took a bit of time and ingenuity to get everything right. Thanks Jack, for the excellent service.

    Dennis Crow Avatar Dennis Crow
    November 21, 2021

    I do not know if I can type out all that I want to in this review but let me say this. WOW!! Being a single father with a busy schedule I cannot tell you enough how grateful I am for Eric and his team! I have been taking my vehicle to them for over 2 years now and I would not go anywhere else. The honesty, timing and keeping their word every single time is simply priceless! They have saved me so much grief because of my current situation. For all you single fathers out there...these guys got your back! I only have one vehicle and my son and I depend on it being in the best running shape possible. Eric and his team go out of there way EVERY-SINGLE-TIME. During these special times where its harder to get even the simplest things done, that has not slowed down this business. They still give 110% with every customer and are sympathetic to their customers unique situations. People, don't look any further for a shop that you can trust and count on. You will simply waste your time and find no better service in Atlanta. Eric, I want to thank you from the bottom of my heart for everything you and your guys do. Having open and honest communication with you is always a pleasure. Folks lets do our best to keep these guys busy!! They deserve everyone's business! A++++++

    Jacob Wiechmann Avatar Jacob Wiechmann
    April 29, 2020
  • Eric was amazingly helpful to work with. Great communication around the whole process. He was great about calling out things that could be done without being pushy about doing them. Would highly recommend!

    Bradley Buckland Avatar Bradley Buckland
    February 27, 2021

    This place has fantastic service times and an extremely knowledgeable staff. First time I went was for an emergency tire change and it went even more smoothly than I would have ever thought possible. Definitely recommend for any/all vehicle maintenance.

    lee griner Avatar lee griner
    November 18, 2019

    Fantastic service every time I go! The people here are friendly and knowledgeable and actually try to help you pay the lowest cost for your repairs! This is THE place to go for auto repairs 100%!

    Thorin Thompson Avatar Thorin Thompson
    April 26, 2022
  • Very honest mechanics. Eric kept me in the loop with my cars progress. I got the car back in a reasonable amount of time considering the work that had to be done.

    Michael Brown Avatar Michael Brown
    January 30, 2020

    Out of town for work and needed an alternator changed immediately and McCullough's was the only place that said they could and would do it! Reasonably Priced and Great Customer Service! Will definitely be back if ever in the area.

    James Knott Avatar James Knott
    January 19, 2022

    This place is right by my house. I was really happy with the customer service. I was worried about affordability and turn over but they were efficient and I will be back for any future needs.

    meriel joseph Avatar meriel joseph
    August 30, 2020
  • I’ve taken my cars here over the years and have been delighted w the team. They’re honest, professional, knowledgeable, and will shoot you straight. Prices are fair and they’ll tell you abt issues that may or will arise in the future and to keep that in mind for future reference. Overall an A

    Alex Cameron Avatar Alex Cameron
    August 26, 2020

    I know for me one hard thing about choosing a mechanic is brushing off all previous notions I have about mechanics Potentially not treating my car how they would treat their own car. This place has done more than exceed my expectations. I got a phone call for every update, I got a thorough description of what was to be done and what was wrong, not only that, but where the dealership said it would take them two weeks to fix my car, these guys did it in less than 24 hours. I have never been happier to spend $300 in my life. Anything I need in the future, you can be sure I’ll bring it here.

    Erik Davis Avatar Erik Davis
    September 10, 2020

    This place is exactly the kind of service you come to expect. Great service, timely, and they never assume I don’t know what I’m talking about because I’m a girl.

    Susan James Avatar Susan James
    November 12, 2021

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The health of your vehicle’s suspension system is imperative for a secure and comfortable drive. The suspension system serves as the backbone of your vehicle, absorbing bumps and helping in efficient navigation and control. It’s important to understand the signs that you need suspension repair. Having your suspension repaired or serviced on a timely basis can help prevent more extensive issues down the road.

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