The auto suspension system is critical for proper steering, stopping, and stability. It is what connects your wheels to your vehicle, controls handling, and delivers a smooth ride. The suspension system is made of many different parts, which can become worn down over time.
When you need suspension repair or replacement in Smyrna, Georgia, contact McCullough NAPA Auto Care to diagnose and troubleshoot any problems with your suspension and steering system.
Schedule Your Auto Suspension Repair Service in Smyrna, Georgia
Your suspension has a lot of joints and pivot points that allow your wheels to move up and down over bumps and turn as you steer. These parts include ball joints, tie rod ends, the pitman, idler arms, and the control arm bushing, and they will wear out over time. When a joint or other part is worn out, the suspension parts don’t fit together as tight as they should. Handling and steering will have a loose feel, and you may hear strange noises. Your tires will also wear unevenly as they bounce off-kilter down the road.
Schedule your suspension repair or replacement service in Smyrna, Georgia, below!
Signs Your Vehicle Needs Suspension Repair or Replacement
Shocks and struts are part of a vehicle’s suspension system and help to stabilize movements. Shocks and struts also provide control when you turn, accelerate or ride on uneven surfaces. Shocks are individual components of the suspension system, while struts are a major structural component of the chassis and suspension system.
You may be wondering how to tell if your suspension system needs repair or if your shocks and struts need replacement. Here are 3 signs that your suspension system, shocks, and struts, need repair or replacement.
1 – Vehicle Bounces As You Drive
A strut’s primary job is to control your vehicle’s body motion, which includes bouncing. Struts are designed to absorb the up-and-down, side-to-side movements associated with braking, turning, and driving on rough pavement. It is normal for struts to wear down over time. You may need to replace your struts if you notice a certain softness in how your car handles or if your vehicle is generally more bouncy than it once was. Pay extra attention to how your car’s front end handles going over bumps. Too much bounce is a sign you need to replace your struts.
2 – Clunking, Knocking, and Other Noises
When your car’s body moves uncontrollably, specific suspension components may come into contact with each other with more force than they’re designed to. This can lead to worn-out struts, excessive noise, and extra wear on your suspension system. If sounds like repeated clunking, knocking, or banging can be heard while your suspension is engaged, that is a sign you should replace your struts. Driving on a bad strut can damage other areas of the suspension system, so it’s crucial to replace bad struts as soon as you notice regular worrisome noises.
3 – Uneven, Worn-Out Tires
Bad struts won’t be able to keep your tires in constant contact with the road. This will make your car bounce or float as you drive, creating uneven wear patterns on the tread of your tires since they aren’t touching the ground one complete rotation at a time. If your tire tread shows spotty and inconsistent, rather than the wear around the entire perimeter of the tire, that indicates that your struts are failing.
We had an issue with a splash shield dragging and overheating. We are heading back to Kansas this afternoon. They were able to fit us in despite being super busy & do a quick fix and sent us on our way in 10 minutes. So kind and amazing service!
June 18, 2022
A staff of gentlemen ready to answer every question with a smile and great knowledge. They not only gave me a good estimate but they completed the work a day early! I highly recommend McCullough NAPA Auto Care to you. You will not be disappointed by the care they put into your vehicle.
March 13, 2020
My vehicle was on the verge of breaking down while I was in Sandy Springs for work last week (I live in a different town), and my boyfriend had determined that it was a problem with the alternator. He helped me find McCulloch Auto Care, which was right down the street. We'd noticed the good reviews, and we took a chance! The staff is super friendly, professional, and kind. They were able to confirm our suspicions about my car's specific issues, and took us as soon as they could. I was so impressed with their customer service. They really went above and beyond to meet my repair needs, had a fair price, and worked quickly to repair the issue. I almost wish I lived closer just so that I could have my car serviced here more often! Great family owned business.
February 15, 2021
McCullough Auto Care has earned our trust over the past two years by consistently giving us quality, reliable repairs at fair prices. The staff is polite, knowledgeable, and never tries to talk us into things we don't need or want. We will continue to trust McCullough for all of our repairs.
October 10, 2021yorxx king
July 19, 2020
What more is there to say? These guys are amazing. Their service is very thorough and quick. I was so worried about the cost of my repair but Eric and Brian put me at ease with their extremely reasonable prices! My truck is running like it's brand new again and I can't thank these guys enough!
March 1, 2020
This shop is the best. They did everything they could so I would have minimal time without my car such as having all parts ready before they scheduled the repair. They are super nice and no surprises on price. They opened up my bumper and found a part was damaged. They could have left it the way it and no one would have known but they were honest and did the right thing. I recommend 100%.
July 24, 2019
Great price and service! More polite and patient set of people! Along with efficiency! Such a great experience overall
December 19, 2020
I received great service from this location! I called them about replacing a serpentine belt and they got it done for me the very next morning. It was quick, and cheaper than some other places that I had called for the same service. Eric and his team did a great job, and they were very nice! I will definitely return for any other auto repair I may need in the future.
July 13, 2021
I have known Eric and the facility for over 30 years. The service from both a customer and repair stand point is excellent. You can expect to be treated with a high level of professional performance, and courtesy.
January 23, 2020
I found my new home for car repair. Eric was very nice and honest. We definitely be coming back! Thank you for the excellent customer service.
October 21, 2021
The absolute best of the best. I won’t go to anyone else. I’ve been using them 16 years and I’ll use them for 16 more. Eric is a delight!
April 13, 2022
McCullough has been my family's go-to mechanic for decades. Don't know what I would do without them - just a super-nice family that will take care of your cars. Their service is important to us because once we get a new car, we like to hold onto it for years (10-12). Highly recommend.
December 3, 2021
Eric and Company are a first class operation! They get it right the first time in every time! They will pick me up and drop me off to make it 100 times more convenient. They treat me like family and look after my best interest not just their bottom line! These are the kind of people that I value doing business with
February 15, 2021
This place is a life saver. Great communication, great service, and very professional people. Eric worked with me through my whole repair. Kept me updated through out the process and fixed the problem on my car at a fair price. I will definitely make this my new place to go for all my car repairs and maintenance needs, along with sending my friends their way.
March 10, 2020
Eric at McCullough has been taking care of my family's [multiple] cars for over 10 years now. A Volkswagen, a Nissan, and 2 Acuras: They've done minor repairs all the way to major transmission replacements. Eric is trustworthy, honest, and tells you what really needs to be done versus what can wait. Their prices seem reasonable (although in fairness I haven't been anywhere else recently b/c I'm so pleased with them), they are timely, and always communicate what the car needs in detail. I can't recommend these guys enough!
September 19, 2019
I may have written one other recommendation in my of 50 years, but after doing business with Eric McCullough for 35 of those years it is time to write another one. He maintained and serviced my auto's, my wife, kids and employees for 32 of those 35 years. He has stood behind the work on everything he and his employees have done. He operates his business with great honesty and integrity. I highly recommend doing business. with McCullough
May 4, 2021
We have been depending on McCullough's at least since 1997, when we purchased a home only a few blocks away, walking distance really. Had our emissions test a few days ago and want to acknowledge Jack, who completed the tests quickly. I asked him to determine why the backup camera was not in the proper position. It took a bit of time and ingenuity to get everything right. Thanks Jack, for the excellent service.
November 21, 2021
I do not know if I can type out all that I want to in this review but let me say this. WOW!! Being a single father with a busy schedule I cannot tell you enough how grateful I am for Eric and his team! I have been taking my vehicle to them for over 2 years now and I would not go anywhere else. The honesty, timing and keeping their word every single time is simply priceless! They have saved me so much grief because of my current situation. For all you single fathers out there...these guys got your back! I only have one vehicle and my son and I depend on it being in the best running shape possible. Eric and his team go out of there way EVERY-SINGLE-TIME. During these special times where its harder to get even the simplest things done, that has not slowed down this business. They still give 110% with every customer and are sympathetic to their customers unique situations. People, don't look any further for a shop that you can trust and count on. You will simply waste your time and find no better service in Atlanta. Eric, I want to thank you from the bottom of my heart for everything you and your guys do. Having open and honest communication with you is always a pleasure. Folks lets do our best to keep these guys busy!! They deserve everyone's business! A++++++
April 29, 2020
Eric was amazingly helpful to work with. Great communication around the whole process. He was great about calling out things that could be done without being pushy about doing them. Would highly recommend!
February 27, 2021
This place has fantastic service times and an extremely knowledgeable staff. First time I went was for an emergency tire change and it went even more smoothly than I would have ever thought possible. Definitely recommend for any/all vehicle maintenance.
November 18, 2019
Very honest mechanics. Eric kept me in the loop with my cars progress. I got the car back in a reasonable amount of time considering the work that had to be done.
January 30, 2020
Out of town for work and needed an alternator changed immediately and McCullough's was the only place that said they could and would do it! Reasonably Priced and Great Customer Service! Will definitely be back if ever in the area.
January 19, 2022
I’ve taken my cars here over the years and have been delighted w the team. They’re honest, professional, knowledgeable, and will shoot you straight. Prices are fair and they’ll tell you abt issues that may or will arise in the future and to keep that in mind for future reference. Overall an A
August 26, 2020
I know for me one hard thing about choosing a mechanic is brushing off all previous notions I have about mechanics Potentially not treating my car how they would treat their own car. This place has done more than exceed my expectations. I got a phone call for every update, I got a thorough description of what was to be done and what was wrong, not only that, but where the dealership said it would take them two weeks to fix my car, these guys did it in less than 24 hours. I have never been happier to spend $300 in my life. Anything I need in the future, you can be sure I’ll bring it here.
September 10, 2020
Read More About Suspension Repair and Replacement Services
The health of your vehicle’s suspension system is imperative for a secure and comfortable drive. The suspension system serves as the backbone of your vehicle, absorbing bumps and helping in efficient navigation and control. It’s important to understand the signs that you need suspension repair. Having your suspension repaired or serviced on a timely basis can help prevent more extensive issues down the road.
Your suspension system helps keep your car’s wheels planted firmly on the road, even while turning at high speeds. Shocks and struts help stabilize your