McCullough NAPA Auto Care

Transmission Repair & Replacement in Norcross, Georgia

Transmissions are heavy-duty pieces of equipment that are designed to last a long time. But like any other machine, they’ll eventually wear out and need repair. Automatic and manual transmission repair and fluid flushes are common services, but scheduled auto maintenance can prevent major repair and transmission replacement.

McCullough NAPA Auto Care has ASE-Certified technicians with years of transmission repair and replacement experience near Norcross, Georgia. Contact us to schedule your appointment and to receive your complimentary multi-point inspection with scheduled service.

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Transmission repair What is a transmission flush and why is it necessary

Schedule Transmission Repair or Replacement in Norcross, GA

A car’s transmission is responsible for ensuring that the right amount of power goes to each of its wheels at any given speed. Your transmission must work properly, or it may negatively impact other components of your car. Please complete the form below if you have any questions about transmission repair or replacement or if you’d like to schedule a time to bring in your car. We are only a short drive from Norcross, Georgia.

Signs That Your Transmission Needs Repair or Replacement

Transmission repair or replacement is not a service that you want to put off. A faulty transmission can cause other parts to wear out faster, so we urge you to bring your car in for an inspection if you notice any of these signs your transmission is failing.

1 – Fluid Leak

Transmission fluid is red and smells sweet. Look under your car after it’s been parked for some time to see if you have a transmission fluid leak. 

2 – Burning Smell

Old, worn-down transmissions will emit burning smells as they age. This could also be due to your transmission needing a fluid flush. Either way, burning smells are never good, so bring your car in ASAP if you smell burning.

3 – Slipping Gears

It’s unsafe to drive a car with slipping gears as you may not have complete control. You should never drive a car that has gears that slip. If this is the case, schedule service with us soon.

4 – Gears Refuse to Switch

Likewise, if your gears refuse to switch, that’s another problem. This is a tell-tale sign of a bad transmission, but a fluid flush typically will solve the issue. 

McCullough NAPA Auto Care has been in business since 1968. During that time, we’ve served Norcross area drivers with quality auto and transmission repair service that we are proud of. Please don’t hesitate to contact us with any questions about transmission repair or replacement for your vehicle. 

McCullough NAPA Auto Care Proudly Serves

Serving Zip Codes:
30003, 30010, 30071, 30091, 30092

  • Extremely helpful, knowledgeable, and professional people. Would definitely go here again if I was in the area and needed them!

    thumb Brandon Holdeman
    October 2, 2020

    McCullough has been my family's go-to mechanic for decades. Don't know what I would do without them - just a super-nice family that will take care of your cars. Their service is important to us because once we get a new car, we like to hold onto it for years (10-12). Highly recommend.

    thumb Sam
    December 3, 2021

    Great price and service! More polite and patient set of people! Along with efficiency! Such a great experience overall

    thumb Kiran Bandali
    December 19, 2020
  • Great customer service! Eric and team did an awesome job coordinating their busy schedule with the schedule of my girlfriend and myself so that we would have a car during the work week and then trade off cars when the other was ready. They are extremely friendly and it felt like they had us as the customer in mind. Highly recommend!

    thumb Andrew r
    June 10, 2021

    The team at McCullough Auto Care are so friendly, thorough, and timely. They know the cars bumper to bumper and how to properly diagnose the problem as well as do scheduled maintenance. They really work with you to do what is necessary to make your car safe and not hit your wallet too hard! I can say that I trust Eric and his team with our cars.

    thumb Victoria Mills
    October 29, 2019

    Quick and excellent service. I was turned away at my regular mechanic because he said he didn’t know how to do a transmission fluid change. This was my first time ever going to McCullough auto care, and I was very happy with my service. They were able to see me immediately and were patient with me considering the circumstances. Eric was great, and even matched the prices of another mechanic down the road. I will be back! Would recommend!

    thumb Caitlynn McFee
    November 19, 2019
  • We have been depending on McCullough's at least since 1997, when we purchased a home only a few blocks away, walking distance really. Had our emissions test a few days ago and want to acknowledge Jack, who completed the tests quickly. I asked him to determine why the backup camera was not in the proper position. It took a bit of time and ingenuity to get everything right. Thanks Jack, for the excellent service.

    thumb Dennis Crow
    November 21, 2021

    Fantastic service every time I go! The people here are friendly and knowledgeable and actually try to help you pay the lowest cost for your repairs! This is THE place to go for auto repairs 100%!

    thumb Thorin Thompson
    April 26, 2022

    A staff of gentlemen ready to answer every question with a smile and great knowledge. They not only gave me a good estimate but they completed the work a day early! I highly recommend McCullough NAPA Auto Care to you. You will not be disappointed by the care they put into your vehicle.

    thumb Byung Ham
    March 13, 2020
  • Eric was amazing from start to finish. I chose this shop for my repair based on previous reviews & I'm glad I did. He made sure to, in my opinion, go above and beyond with his politeness, as well as helping to make the process smooth and to try to save me as many coins as he could, while still getting done what was needed. Very happy with this visit

    thumb LaDonna Mechelle
    August 29, 2020

    I have used this company twice and was VERY impressed both times with the honesty, knowledge, and cost-effectiveness of the mechanics that I worked with. They were upfront with me on what I needed to do now vs what could wait, showed me where I could save money, and worked with me to make sure I had my car finished before I needed it that weekend. Again, very very impressed. I wouldn't take my car anywhere else in Atlanta.

    thumb Anon Emus
    September 10, 2020

    We had an issue with a splash shield dragging and overheating. We are heading back to Kansas this afternoon. They were able to fit us in despite being super busy & do a quick fix and sent us on our way in 10 minutes. So kind and amazing service!

    thumb Emma Perez
    June 18, 2022
  • Brian and the team were fantastic with handling my issue. In fact they discovered a major error which occurred when I had my last oil change done at a quick oil change place, which turned out to be the cause of my issue. They took pics of it and wrote out an explanation for me to give to the previous oil chance place. Because of their extra effort, I am getting reimbursed for the error. I highly recommend Brian and the team!

    thumb Scott Braswell
    February 3, 2022

    This place is exactly the kind of service you come to expect. Great service, timely, and they never assume I don’t know what I’m talking about because I’m a girl.

    thumb Susan James
    November 12, 2021

    Overall, McCullough car repair has done an outstanding work on my car. They are professional, honest, reasonable with cost and does the work on time. Most especially, Eric and Wes, they are top notch and I am highly satisfied with the outstanding work on my car. I highly recommend this car repair shop to my family, friends and all over Atlanta. I am extremely happy and highly satisfied with my car repair as well as the car repair cost. Thank you for the outstanding work and the job well done.

    thumb Jocelyn Dudley
    July 22, 2021
  • Have been going to McCollough’s for decades! Once I found them, I knew they were honest and professional. Not often one can say that about an auto repair place. They have helped me keep my older vehicles safely on the road for longer than I could imagine. I have always been treated with respect, no matter how large or small the issue, which is excellent and reassuring for an older woman.Highly recommend them!

    thumb Marti Griffin
    March 16, 2022

    I live in Brookhaven and work in Duluth and pass dozens of auto repair shops on the route. I will forever go out of my way to go to McCullough. This is hands down the best repair shop I’ve ever been to. They are honest, kind, and treat each customer with the utmost respect. I’ll never take my cars anywhere else!

    thumb Joshua Brown
    February 18, 2020

    Always great service. Always a fair price for very highly skilled technicians. After 20 years of depending on them, I've come to trust McCullough Auto Care blindly.

    thumb Clay White
    November 25, 2019
  • This shop is the best. They did everything they could so I would have minimal time without my car such as having all parts ready before they scheduled the repair. They are super nice and no surprises on price. They opened up my bumper and found a part was damaged. They could have left it the way it and no one would have known but they were honest and did the right thing. I recommend 100%.

    thumb Graham Reifert
    July 24, 2019

    My experience here was great! Fast, curious, and fairly priced. I didn't think a repair shop like this existed. I'll be a lifelong customer.

    thumb Walt Anthony
    August 6, 2020

    Always extremely professional. Willing to work with customers. Sadly, car repair is expensive but they have worked with me. Graham has been extremely helpful with issues my daughter was having with her car while we were at another mechanic in the area. We asked on Nextdoor for recommendations and McCullough came up numerous times!

    thumb Robyn Vogel
    May 14, 2020
  • I have known Eric and the facility for over 30 years. The service from both a customer and repair stand point is excellent. You can expect to be treated with a high level of professional performance, and courtesy.

    thumb Mark Schacher
    January 23, 2020

    Able to fix issue with my 2011 truck other shops could not address- very hard to diagnose mechanical issue another reputable shops couldn’t figure out. Good prices, done on time, and with expert mechanics. Will have them work on all of my vehicles and highly recommended. Support a family owned business for a change!

    thumb B. BB
    February 23, 2021

    This place has fantastic service times and an extremely knowledgeable staff. First time I went was for an emergency tire change and it went even more smoothly than I would have ever thought possible. Definitely recommend for any/all vehicle maintenance.

    thumb lee griner
    November 18, 2019
  • Graham was great and was up front about everything that needed to be done. My son's jeep went down on the Saturday before Memorial Day and they had him ready around 1pm that Thursday. Quick turn around in my eyes. Nice employees, everyone was cordial and friendly.

    thumb Tim Lawrence
    June 4, 2021

    Great service! The entire team is so friendly and helpful. They were able to diagnose the issue and stayed with it until the problem was resolved.

    thumb marshall fox
    August 2, 2021

    Honest experts . affordable compared to other places . Only place that was willing to work on my subaru head gasket and other axle work from maybe 5 places I went to .

    thumb Ketan Gunjal
    January 7, 2021
  • My experience was surprisingly excellent. I was greeted immediately before I could actually get out my car. Eric was professional and friendly. Eric Followed up with me has promised. I really like that Eric shares real honest timing/wait expectations.

    thumb Andrea Townsend
    July 20, 2020

    I have an older vehicle so I see these folks more than my wallet likes. They are amazing, friendly, people that are a pleasure to work with. I can't recommend them enough.

    thumb Reid Ramsay
    November 4, 2020

    I’ve taken my cars here over the years and have been delighted w the team. They’re honest, professional, knowledgeable, and will shoot you straight. Prices are fair and they’ll tell you abt issues that may or will arise in the future and to keep that in mind for future reference. Overall an A

    thumb Alex Cameron
    August 26, 2020

How To Prolong The Life Of Your Transmission

The first thing you can do is to make sure your transmission always has enough fluid. Transmission fluid cools and lubricates your transmission’s internal parts. When there’s insufficient fluid, the transmission will run hotter and wear out sooner. The transmission fluid also provides the pressure needed to transfer power from the engine to the transmission. If there’s not enough fluid, your transmission won’t shift properly.

McCullough NAPA Auto Care will check your transmission fluid level as part of our complimentary multi-point inspection with any scheduled service. Likewise, if you see any reddish-colored transmission fluid on your Norcross driveway, have us inspect it for a leak! A gasket, hose, or seal could be leaking and may need to be repaired.

The next thing you can do to prolong the life of your transmission is to replace your transmission fluid on schedule. As you can imagine, all those gears grinding on each other result in lots of little bits of metal in the fluid. The more there is, the faster the transmission parts will wear out. Transmission fluid also contains detergents and other additives to protect your transmission. These additives are depleted over time, so old fluid doesn’t protect as well as new fluid. Your owner’s manual or service advisor will recommend when you should have a transmission service.

If your transmission isn’t shifting as smoothly as it should, or if you suspect a transmission leak, let us look at it. It may be time to consider scheduled transmission service. Regular maintenance and taking care of small leaks will help your transmission last as long as possible.