DEAR CUSTOMERS: IN AN EFFORT TO MAKE IT EASY FOR ALL TO ENTER THE BUSINESS COMPLEX, PLEASE DO NOT PARK IN THE ENTRANCE DRIVEWAY THAT IS ADJACENT TO ROSWELL RD.  CUSTOMERS OF OTHER BUSINESSES USE THE ENTRANCEWAY AND WILL HAVE DIFFICULTY ENTERING IF YOU PARK THERE.   PLEASE PULL DIRECTLY INTO OUR PARKING LOT AND WE WILL ASSIST YOU.  THANK YOU (404) 252-3014 Ext 232

8155 ROSWELL ROAD
SANDY SPRINGS, GA 30350

Mon-Fri: 7AM – 6PM
Saturday & Sunday: Closed

A Tribute to Roderick L. “Rod” McCullough
Founder of McCullough Auto Care & Tire

With heavy hearts, we announce that the McCullough Auto Care family has lost our father, founder, and mentor. Roderick “Rod” L. McCullough passed away peacefully on February 1, 2025, at the age of 86. A man of integrity, quiet strength, and entrepreneurial spirit, Rod built a lasting legacy in both business and community, leaving behind a life marked by dedication, service, and love for his family.

Roderick moved to the Atlanta area from his native home in Anderson, South Carolina, in the 1960s, focused on starting his family business. He became a successful businessman during the 1970s, owning and operating several Shell service stations throughout the area. In 1969, he founded McCullough Auto Care in Sandy Springs, Georgia, with just $1,200 and a clear vision. Over the decades, Rod grew the business into a trusted name, known for its honest service and family-oriented values.

Rod found joy in life’s simple pleasures. He loved long bike rides, peaceful walks along his favorite beach, and cheering on his beloved Clemson Tigers. Above all, he was most proud of his family. He celebrated their accomplishments with pride and never missed an opportunity to remind others that “family is the most important thing in life.”

Rod’s legacy lives on through his children and grandchildren, many of whom have followed in his footsteps and contributed to the family business.  Through every customer served, every child mentored, and every value passed down, Rod McCullough’s legacy endures — a testament to a life well-lived and a family business built on trust, hard work, and heart.

The auto suspension system is critical for proper steering, stopping, and stability. It is what connects your wheels to your vehicle, controls handling, and delivers a smooth ride. The suspension system is made of many different parts, which can become worn down over time. 

When you need suspension repair or replacement in Dunwoody, Georgia, contact McCullough NAPA Auto Care to diagnose and troubleshoot any problems with your suspension and steering system.

Auto Suspension System Repair Replacement

Schedule Your Auto Suspension Repair Service in Dunwoody, Georgia

Your suspension has a lot of joints and pivot points that allow your wheels to move up and down over bumps and turn as you steer. These parts include ball joints, tie rod ends, the pitman, idler arms, and the control arm bushing, and they will wear out over time. When a joint or other part is worn out, the suspension parts don’t fit together as tight as they should. Handling and steering will have a loose feel, and you may hear strange noises. Your tires will also wear unevenly as they bounce off-kilter down the road.

McCullough NAPA Car Care is a family-owned auto repair shop in Dunwoody, Georgia. Our ASE Certified technicians are equipped with the knowledge and technology to properly inspect your vehicle for signs of suspension problems, including uneven tire wear, excessive play in suspension components, and other visible damage. 

Schedule your suspension repair or replacement service in Dunwoody, Georgia, below!

Signs Your Vehicle Needs Suspension Repair or Replacement

Shocks and struts are part of a vehicle’s suspension system and help to stabilize movements. Shocks and struts also provide control when you turn, accelerate or ride on uneven surfaces. Shocks are individual components of the suspension system, while struts are a major structural component of the chassis and suspension system.

You may be wondering how to tell if your suspension system needs repair or if your shocks and struts need replacement. Here are 3 signs that your suspension system, shocks, and struts, need repair or replacement. 

1 – Vehicle Bounces As You Drive

A strut’s primary job is to control your vehicle’s body motion, which includes bouncing. Struts are designed to absorb the up-and-down, side-to-side movements associated with braking, turning, and driving on rough pavement. It is normal for struts to wear down over time. You may need to replace your struts if you notice a certain softness in how your car handles or if your vehicle is generally more bouncy than it once was. Pay extra attention to how your car’s front end handles going over bumps. Too much bounce is a sign you need to replace your struts.

2 – Clunking, Knocking, and Other Noises

When your car’s body moves uncontrollably, specific suspension components may come into contact with each other with more force than they’re designed to. This can lead to worn-out struts, excessive noise, and extra wear on your suspension system. If sounds like repeated clunking, knocking, or banging can be heard while your suspension is engaged, that is a sign you should replace your struts. Driving on a bad strut can damage other areas of the suspension system, so it’s crucial to replace bad struts as soon as you notice regular worrisome noises.

3 – Uneven, Worn-Out Tires

Bad struts won’t be able to keep your tires in constant contact with the road. This will make your car bounce or float as you drive, creating uneven wear patterns on the tread of your tires since they aren’t touching the ground one complete rotation at a time. If your tire tread shows spotty and inconsistent, rather than the wear around the entire perimeter of the tire, that indicates that your struts are failing.

McCullough NAPA Auto Care Proudly Serves

Serving Zip Codes:
30338, 30346, 30356, 30360, 31146

  • Always amazing, fair and very honest.

    Jenn Buonanotte Avatar Jenn Buonanotte
    April 22, 2025

    Just wanted to take a moment and acknowledge the wonderful people at this company. They’ve helped me out a number of times with quick repairs, honest work, and fair prices. They are good people and the shoot you straight every time. They make sure you understand why they are doing what they are doing and exactly what to expect. Someone give Harrison a raise. I’ve called him a number of times and he’s never failed. I’ll be a customer for years to come.

    Russ W Delaino Avatar Russ W
    April 16, 2025

    They always do a great job talking care of my vehicle.

    Chuck B Avatar Chuck B
    April 16, 2025
  • Just completed my first service with McCullough, and I am impressed. I have a CPO 2013 Lexus ES 350 which I have always taken to the dealership for service for the past 8 years. At 150K, I thought it was time to explore less expensive options and more convenient. I interacted with Harrison, who is a true professional and easy to communicate with. Rather than "just do the recommended service", he suggested an oil change and complimentary inspection and then determine what, if any, additional work might need to be done. There was a relatively small amount of additional work which made sense given the age and stage of my vehicle. Pricing was discussed up front and was fair. I live close so after dropping my car off, he and Daniel came to pick me up when the works was done. In this day and age of, as Clark Howard says, "non customer service", I have found McCullough to be the exception that proves Clark's rule. We will be doing more business with them and highly recommend. Adding this after another visit to McCullough NAPA in January 2025: This is my second experience with McCullough and this was just as good as the first one. Brought in my wife's car for an oil change and overall evaluation. Harrison advised we did not need on oil change...how about that, a car place advising what's in the best interest of the customer and not an opportunity to charge for another service. Harrison and team checked out the car and advised us on the vehicle, which will go a long way to our determining if we keep or trade in. The charge was fair and reasonable. We'll be back soon for a service on our other car. Keep up the good work McCullough! Went in for a third experience and Harrison was professional and helpful as always. He pointed out some items to be on the lookout for not pressuring for immediate action. Good to have a heads up for what might be coming down the road. Will back on 6 months, or mileage, for another oil change and tire rotation and overall "health" check.

    Mark Jacobson Avatar Mark Jacobson
    April 16, 2025

    Great service and very prompt! Will definitely pay another visit when we need a servicing!!!

    Gary Wilson Avatar Gary Wilson
    April 16, 2025

    Great guys and great place.

    James Rice Avatar James Rice
    April 9, 2025
  • I highly recommend McCullough. They're always professional, helpful, reliable, and friendly.

    Miriam Davidow Avatar Miriam Davidow
    April 2, 2025

    Always great job and great people

    Dave Goldberg Avatar Dave Goldberg
    April 2, 2025

    Great company and people, great work, and reasonable prices. No surprises, and people who care.

    Cynthia G Weaver Avatar Cynthia G
    April 2, 2025
  • another perfect visit! No drama oil change; no pressure to buy other services; in and out quickly on the Friday before a holiday week.

    E Belle Avatar E Belle
    March 26, 2025

    My 2012 Genesis needed a new battery, so I looked at various sources and found McCullough NAPA Auto Care reviews to be reassuring and helpful. I am very glad I went there. The lot is crammed with cars to be worked on or awaiting pickup after being serviced, but the gentleman directed me to park near the service doors after I explained my need. He immediately escorted me inside, I completed a work order, and he showed me to the waiting area. I'd say the work took maybe 30 minutes, and the service agent with whom I'd spoken on the phone about a battery, called me to the desk and handed me the keys, thanking me for coming in and directed me to my car waiting in front of the service area. Everyone was very professional, friendly, and careful to explain problems found in customer vehicles, as I overheard with several people who had come in while I was waiting. I would say, aside from friendly, honesty was my strongest impression of this family run business, and I will be back!

    Ralph Griffin Avatar Ralph Griffin
    March 23, 2025

    Harrison was great! he made the process so smooth and kept me updated and wasn’t flustered when I asked for extra updates and new information. In addition my car drives great now. Thank you.

    KingJames London Avatar KingJames London
    March 23, 2025
  • They were very attentive, communicated very well and had great customer service

    Lynn Walker Avatar Lynn Walker
    March 23, 2025

    Ryan is a Godsend. Very hard working and thorough.

    * johnb2nde Avatar * johnb2nde
    March 23, 2025

    Always professional and accommodating.

    donna bruzzi Avatar donna bruzzi
    March 23, 2025
  • Solid service and communication! Will return next time I need work on my car.

    Grey Notermann Avatar Grey Notermann
    March 23, 2025

    Ryan at Napa from the beginning was very helpful in letting me know what was going on with my car and even alerted me on an issue I thought was originally fixed from another shop. I appreciate the quick service and now my car runs great! I will be back for future services ☺️

    Jasmine Griffith Avatar Jasmine Griffith
    March 23, 2025

    Very honest people highly recommend!

    ron Natanov Avatar ron Natanov
    March 23, 2025
  • Happy with everyone I’ve interacted, the repairs done, and how communicative they are. Highly recommend.

    Thomas Balkcom Avatar Thomas Balkcom
    March 23, 2025

    This was our first repair at McCullough NAPA Auto Repair. They came highly recommended by several neighbors on the Nextdoor app. We had an excellent experience and the price was very competitive. For example, our oil change is usually around $90. and it was around $75. Eric, the owner, called with a quote for the repairs and found an issue with the oil that could have damaged the engine. I was grateful for that and decided to let them do their multi-point inspection. They found a few small issues none of which were super expensive. Then Eric, the owner, called at every milestone of the repair. He was approachable yet professional and to the point. I was always informed on the progress of their work and the car was ready quickly. I would recommend

    Andrea Feinberg Avatar Andrea Feinberg
    March 23, 2025

    They've got a great system going! Very efficient with their work! It's the only place I'll bring my vehicle to!

    E.C. Creative Co. Avatar E.C. Creative
    February 23, 2025
  • Fair, honest, located the issue quickly and communicated everything with me. Will continue to go to them and would highly recommend.

    Jenny Paveglio Avatar Jenny Paveglio
    February 23, 2025

    Great communication, fair pricing. Will definitely use again!

    E Avatar E
    February 23, 2025

    I’ve come here twice before and was happy with the work. But when picking my car up on the third visit I learned that my bill was more than double the price that was initially quoted to me (+$2,800 instead of $1,300), which was a substantial difference for me. The shock of learning this when pulling out my wallet to pay at the front-desk was very embarrassing to say the least! They did a good job, but my advice if you bring your vehicle here is to make sure to learn more about your quoted price. In my case, when I asked the cost, I was quoted roughly $1,300 but apparently, as my bill would show, I was only quoted the cost of “parts”. If this distinction was make known to me then I would have made an informed decision based on the price of “labor” as well.

    Ricardo Smith Avatar Ricardo Smith
    February 23, 2025
  • Graham was excellent to work with! Thank you!

    ellie flynn Avatar ellie flynn
    February 23, 2025

    Great service communication every time.

    Cindy Arrington Avatar Cindy Arrington
    February 23, 2025

    Ryan was great to work with. He kept me updated on my options and got two tires replaced quickly and for a very fair price.

    Carrie Kozel Avatar Carrie Kozel
    February 23, 2025
  • Excellent service

    JP Jones Avatar JP Jones
    January 23, 2025

    I can’t say enough good things about McCullough Auto Care & Towing! From the moment I walked in, Ryan and his team was professional, courteous, and incredibly helpful. They went above and beyond to make sure I felt taken care of, and their service was both fast and reliable. Whether it’s towing or auto care, they are true experts who genuinely care about their customers. The pricing was fair, the communication was excellent, and the entire experience was stress-free. I highly recommend McCullough Auto Care & Towing for anyone needing top-notch service. They’ve earned my trust and a lifelong customer!

    Kristina Shimon Avatar Kristina Shimon
    January 23, 2025

    Was very pleased with the service on my car and the professional manner of Ryan and Eric! Very nice family business I would highly recommend McCollough NAPA Auto Care My vehicle was diagnosed and completed in a timely manner I will most definitely use this business in the future Thank you!

    Teresa Willis Avatar Teresa Willis
    January 23, 2025

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