The auto suspension system is critical for proper steering, stopping, and stability. It is what connects your wheels to your vehicle, controls handling, and delivers a smooth ride. The suspension system is made of many different parts, which can become worn down over time.
When you need suspension repair or replacement in Dunwoody, Georgia, contact McCullough NAPA Auto Care to diagnose and troubleshoot any problems with your suspension and steering system.
Schedule Your Auto Suspension Repair Service in Dunwoody, Georgia
Your suspension has a lot of joints and pivot points that allow your wheels to move up and down over bumps and turn as you steer. These parts include ball joints, tie rod ends, the pitman, idler arms, and the control arm bushing, and they will wear out over time. When a joint or other part is worn out, the suspension parts don’t fit together as tight as they should. Handling and steering will have a loose feel, and you may hear strange noises. Your tires will also wear unevenly as they bounce off-kilter down the road.
Schedule your suspension repair or replacement service in Dunwoody, Georgia, below!
Signs Your Vehicle Needs Suspension Repair or Replacement
Shocks and struts are part of a vehicle’s suspension system and help to stabilize movements. Shocks and struts also provide control when you turn, accelerate or ride on uneven surfaces. Shocks are individual components of the suspension system, while struts are a major structural component of the chassis and suspension system.
You may be wondering how to tell if your suspension system needs repair or if your shocks and struts need replacement. Here are 3 signs that your suspension system, shocks, and struts, need repair or replacement.
1 – Vehicle Bounces As You Drive
A strut’s primary job is to control your vehicle’s body motion, which includes bouncing. Struts are designed to absorb the up-and-down, side-to-side movements associated with braking, turning, and driving on rough pavement. It is normal for struts to wear down over time. You may need to replace your struts if you notice a certain softness in how your car handles or if your vehicle is generally more bouncy than it once was. Pay extra attention to how your car’s front end handles going over bumps. Too much bounce is a sign you need to replace your struts.
2 – Clunking, Knocking, and Other Noises
When your car’s body moves uncontrollably, specific suspension components may come into contact with each other with more force than they’re designed to. This can lead to worn-out struts, excessive noise, and extra wear on your suspension system. If sounds like repeated clunking, knocking, or banging can be heard while your suspension is engaged, that is a sign you should replace your struts. Driving on a bad strut can damage other areas of the suspension system, so it’s crucial to replace bad struts as soon as you notice regular worrisome noises.
3 – Uneven, Worn-Out Tires
Bad struts won’t be able to keep your tires in constant contact with the road. This will make your car bounce or float as you drive, creating uneven wear patterns on the tread of your tires since they aren’t touching the ground one complete rotation at a time. If your tire tread shows spotty and inconsistent, rather than the wear around the entire perimeter of the tire, that indicates that your struts are failing.
I have used this company twice and was VERY impressed both times with the honesty, knowledge, and cost-effectiveness of the mechanics that I worked with. They were upfront with me on what I needed to do now vs what could wait, showed me where I could save money, and worked with me to make sure I had my car finished before I needed it that weekend. Again, very very impressed. I wouldn't take my car anywhere else in Atlanta.
September 10, 2020
Got me in the same day and kept me up to date. Fixed what was needed and did not push any costly add ons like other places do. Feel like I can trust these guys.
January 20, 2022
We have been depending on McCullough's at least since 1997, when we purchased a home only a few blocks away, walking distance really. Had our emissions test a few days ago and want to acknowledge Jack, who completed the tests quickly. I asked him to determine why the backup camera was not in the proper position. It took a bit of time and ingenuity to get everything right. Thanks Jack, for the excellent service.
November 21, 2021
My experience was surprisingly excellent. I was greeted immediately before I could actually get out my car. Eric was professional and friendly. Eric Followed up with me has promised. I really like that Eric shares real honest timing/wait expectations.
July 20, 2020
This has to be the best shop in town! When I got my car fixed the last time, It drove live new. I've never been so happy to get my car fixed in my life. They were very friendly and honest. This will be my go to place from now on. Not too far from my house which is a huge plus but even if it were, I'd be game to making the trip. Thanks for being honest and giving great service!
October 9, 2019
My truck broke down when we got to Atlanta on the way to Disney world. A local stopped to help us and recommended this place. This place got me in and got the radiator fixed for a very fair price and on our way the next day very quickly. I was so impressed and it's no surprise they are very busy. Thank you so much and my family all got to the resort and is having a great time!! These people are great and will get your vehicle fixed for a fair price. Plus, you get Napa warranty all over the country at least I did on the repair I got. Please support them!!!
September 16, 2019
Overall, McCullough car repair has done an outstanding work on my car. They are professional, honest, reasonable with cost and does the work on time. Most especially, Eric and Wes, they are top notch and I am highly satisfied with the outstanding work on my car. I highly recommend this car repair shop to my family, friends and all over Atlanta. I am extremely happy and highly satisfied with my car repair as well as the car repair cost. Thank you for the outstanding work and the job well done.
July 22, 2021
Always extremely professional. Willing to work with customers. Sadly, car repair is expensive but they have worked with me. Graham has been extremely helpful with issues my daughter was having with her car while we were at another mechanic in the area. We asked on Nextdoor for recommendations and McCullough came up numerous times!
May 14, 2020
This place is exactly the kind of service you come to expect. Great service, timely, and they never assume I don’t know what I’m talking about because I’m a girl.
November 12, 2021
Graham is great. Kept me informed of my repairs and provided an accurate quote. Pleased with the results. Walked away feeling this place is trustworthy and does quality work. Found them through nextdoor app and now I see why they have such great reviews.
July 27, 2020
I have used McCullough for maintenance on my prior vehicle and received great service. Recently I had to repair my front bumper - I received an estimate for repair services that was reasonable. The estimated turn around time was less days than other auto shops. The best part was, the staff (Graham) was accommodating with my schedule and the repair was completed as expected/on time. The work completed was great. I absolutely recommended McCullough for auto care services.
February 23, 2021
The team at McCullough Auto Care are so friendly, thorough, and timely. They know the cars bumper to bumper and how to properly diagnose the problem as well as do scheduled maintenance. They really work with you to do what is necessary to make your car safe and not hit your wallet too hard! I can say that I trust Eric and his team with our cars.
October 29, 2019
Graham was great and was up front about everything that needed to be done. My son's jeep went down on the Saturday before Memorial Day and they had him ready around 1pm that Thursday. Quick turn around in my eyes. Nice employees, everyone was cordial and friendly.
June 4, 2021
This is the best place you could possibly go to take care of your car! My family and I have been going here for over 15 years and we recommend them to everyone. Eric, Bryan, and Graham are the most trustworthy guys and truly care about their customers. We all love them and are so thankful we found them!!
October 12, 2021
We had an issue with a splash shield dragging and overheating. We are heading back to Kansas this afternoon. They were able to fit us in despite being super busy & do a quick fix and sent us on our way in 10 minutes. So kind and amazing service!
June 18, 2022
I live in Brookhaven and work in Duluth and pass dozens of auto repair shops on the route. I will forever go out of my way to go to McCullough. This is hands down the best repair shop I’ve ever been to. They are honest, kind, and treat each customer with the utmost respect. I’ll never take my cars anywhere else!
February 18, 2020
I had a check engine light on Saturday afternoon, ended up being an engine coil pack needing to be replaced. It was obviously super busy and I knew I would need to leave it until Monday to get looked at. Staff was very informative and communication was excellent. Got it looked at Monday and ordered necessary part to come in the next day. Went ahead and did the spark plugs as well since I was nearing 60k miles. Picked it up after lunch with no issues. Seems like they do really well with the small space provided and very busy area right off 285
July 21, 2021
Good, honest, and fair shop. If you are in sandy spring, I would not go anywhere else. Family owned and operated - take care of their customers and their crew it seems. 6 stars
January 23, 2020
Eric at McCullough has been taking care of my family's [multiple] cars for over 10 years now. A Volkswagen, a Nissan, and 2 Acuras: They've done minor repairs all the way to major transmission replacements. Eric is trustworthy, honest, and tells you what really needs to be done versus what can wait. Their prices seem reasonable (although in fairness I haven't been anywhere else recently b/c I'm so pleased with them), they are timely, and always communicate what the car needs in detail. I can't recommend these guys enough!
September 19, 2019
This place is a life saver. Great communication, great service, and very professional people. Eric worked with me through my whole repair. Kept me updated through out the process and fixed the problem on my car at a fair price. I will definitely make this my new place to go for all my car repairs and maintenance needs, along with sending my friends their way.
March 10, 2020
Fantastic service every time I go! The people here are friendly and knowledgeable and actually try to help you pay the lowest cost for your repairs! This is THE place to go for auto repairs 100%!
April 26, 2022
Great customer service! Eric and team did an awesome job coordinating their busy schedule with the schedule of my girlfriend and myself so that we would have a car during the work week and then trade off cars when the other was ready. They are extremely friendly and it felt like they had us as the customer in mind. Highly recommend!
June 10, 2021
I may have written one other recommendation in my of 50 years, but after doing business with Eric McCullough for 35 of those years it is time to write another one. He maintained and serviced my auto's, my wife, kids and employees for 32 of those 35 years. He has stood behind the work on everything he and his employees have done. He operates his business with great honesty and integrity. I highly recommend doing business. with McCullough
May 4, 2021
Brian and the team were fantastic with handling my issue. In fact they discovered a major error which occurred when I had my last oil change done at a quick oil change place, which turned out to be the cause of my issue. They took pics of it and wrote out an explanation for me to give to the previous oil chance place. Because of their extra effort, I am getting reimbursed for the error. I highly recommend Brian and the team!
February 3, 2022
My vehicle was on the verge of breaking down while I was in Sandy Springs for work last week (I live in a different town), and my boyfriend had determined that it was a problem with the alternator. He helped me find McCulloch Auto Care, which was right down the street. We'd noticed the good reviews, and we took a chance! The staff is super friendly, professional, and kind. They were able to confirm our suspicions about my car's specific issues, and took us as soon as they could. I was so impressed with their customer service. They really went above and beyond to meet my repair needs, had a fair price, and worked quickly to repair the issue. I almost wish I lived closer just so that I could have my car serviced here more often! Great family owned business.
February 15, 2021
Eric and Company are a first class operation! They get it right the first time in every time! They will pick me up and drop me off to make it 100 times more convenient. They treat me like family and look after my best interest not just their bottom line! These are the kind of people that I value doing business with
February 15, 2021
This place is right by my house. I was really happy with the customer service. I was worried about affordability and turn over but they were efficient and I will be back for any future needs.
August 30, 2020
Honest pricing..."as promised" timely repairs... and good customer service! - I keep coming back to McCullough with a different vehicle (Nissan Truck/Honda Truck/Honda Car) and they knock it outta the park every time!
January 25, 2020
Read More About Suspension Repair and Replacement Services
Your suspension system helps keep your car’s wheels planted firmly on the road, even while turning at high speeds. Shocks and struts help stabilize your