DEAR CUSTOMERS: PLEASE CALL WHEN YOU ARRIVE.  WE WILL ASSIST YOU TO  PARK YOUR VEHICLE AS THERE IS LIMITED PARKING.  PLEASE DO NOT PARK IN THE DRIVEWAY ENTRANCE OR AT THE NEIGHBORING BUSINESSES.   THANK YOU FOR YOUR COOPERATION.

NEW LOCATION!
8155 ROSWELL ROAD
SANDY SPRINGS, GA 30350

Mon-Fri: 7AM – 6PM
Saturday & Sunday: Closed

Serving Metro Atlanta Since 1969

McCullough NAPA Auto Care has serviced Cadillac models since 1969.

Our ASE-Certified technicians have years of experience inspecting and repairing Cadillac suspension systems. We have the diagnostic tools to handle various suspension repair and replacement services to keep your Cadillac grounded and balanced.

When you need Cadillac suspension repair or replacement in Atlanta, Georgia, contact McCullough NAPA Auto Care to diagnose and troubleshoot any problems.

Cadillac repair replacement service atlanta

Schedule Cadillac Suspension Repair in Atlanta, Georgia

The auto suspension system is critical for proper steering, stopping, and stability. It is what connects your wheels to your vehicle, controls handling, and delivers a smooth ride. Your suspension has a lot of joints and pivot points that allow your wheels to move up and down over bumps and turn as you steer. These parts include ball joints, tie rod ends, the pitman, idler arms, and the control arm bushing, and they will wear out over time.

When a joint or other part is worn out, the suspension parts don’t fit together as tight as they should. Handling and steering will have a loose feel, and you may hear strange noises. Your tires will also wear unevenly as they bounce off-kilter down the road.

McCullough NAPA Auto Care staffs ASE Certified technicians with the experience and technology to properly diagnose any suspension issues you may be experiencing with your Cadillac. We’ve been in business since 1969 and have ample experience repairing and replacing suspension systems for any Cadillac model, including the Escalade, XT4, XT5, XT6, CT5, CT4, and more.

Schedule your Cadillac suspension repair or replacement service in Atlanta, Georgia, below!

  • I would normally recommend this business as I have been here a few times. I went there Friday for an oil change. However, I honestly didn't feel safe. They have signs that customers must wear a mask. There was only one employee wearing a mask themselves. All the others didn't have a mask on. I feel this is disrespectful to their customers. I understand it can be uncomfortable but it is essential during these times.

    Ashley Sprague Avatar Ashley Sprague
    January 11, 2021

    This place has fantastic service times and an extremely knowledgeable staff. First time I went was for an emergency tire change and it went even more smoothly than I would have ever thought possible. Definitely recommend for any/all vehicle maintenance.

    lee griner Avatar lee griner
    November 18, 2019

    Great service! The entire team is so friendly and helpful. They were able to diagnose the issue and stayed with it until the problem was resolved.

    marshall fox Avatar marshall fox
    August 2, 2021
  • My vehicle was on the verge of breaking down while I was in Sandy Springs for work last week (I live in a different town), and my boyfriend had determined that it was a problem with the alternator. He helped me find McCulloch Auto Care, which was right down the street. We'd noticed the good reviews, and we took a chance! The staff is super friendly, professional, and kind. They were able to confirm our suspicions about my car's specific issues, and took us as soon as they could. I was so impressed with their customer service. They really went above and beyond to meet my repair needs, had a fair price, and worked quickly to repair the issue. I almost wish I lived closer just so that I could have my car serviced here more often! Great family owned business.

    hannahinhd Avatar hannahinhd
    February 15, 2021

    A staff of gentlemen ready to answer every question with a smile and great knowledge. They not only gave me a good estimate but they completed the work a day early! I highly recommend McCullough NAPA Auto Care to you. You will not be disappointed by the care they put into your vehicle.

    Byung Ham Avatar Byung Ham
    March 13, 2020

    Honest and fair price!!! I went in for 60k mile service. They said I only needed oil and cabin air filter changed. That is refreshing honesty! Saved me big bucks! This will be my new shop for my car service. ☺

    Scott O'Kon Avatar Scott O'Kon
    August 22, 2020
  • Able to fix issue with my 2011 truck other shops could not address- very hard to diagnose mechanical issue another reputable shops couldn’t figure out. Good prices, done on time, and with expert mechanics. Will have them work on all of my vehicles and highly recommended. Support a family owned business for a change!

    B. BB Avatar B. BB
    February 23, 2021

    This shop is the best. They did everything they could so I would have minimal time without my car such as having all parts ready before they scheduled the repair. They are super nice and no surprises on price. They opened up my bumper and found a part was damaged. They could have left it the way it and no one would have known but they were honest and did the right thing. I recommend 100%.

    Graham Reifert Avatar Graham Reifert
    July 24, 2019

    Awesome facility. Friendly staff.

    Jeremy Ortiz Avatar Jeremy Ortiz
    September 10, 2020
  • After recently moving to the area, I had a vehicle emergency where my transmission needed replacing. Graham immediately took me in and was SO kind, professional, and direct about the costs; one of their kind staff members even drove me home after my car was dropped for repair so that I did not have to call a car service. They were so patient with me and got my car back to me in one day completely fixed and ready to go! I will never use any other automotive repair shop in the area! ABSOLUTELY recommend without hesitation!

    Brinley Bowen Avatar Brinley Bowen
    July 28, 2021

    Am costumer at this shop for years and the service is good and they do great job

    yorxx king Avatar yorxx king
    July 19, 2020

    My experience here was great! Fast, curious, and fairly priced. I didn't think a repair shop like this existed. I'll be a lifelong customer.

    Walt Anthony Avatar Walt Anthony
    August 6, 2020
  • WOW!! An amazing experience! Traveled here from Kansas to apartment shop for my daughter who is relocating and my husband was unable to join A part was dragging under the car so we popped in to see if they could help. They were so kind and helpful. Restored my faith in this world. Good people do exist!!

    Angela Drybread Avatar Angela Drybread
    June 18, 2022

    Have been going to McCollough’s for decades! Once I found them, I knew they were honest and professional. Not often one can say that about an auto repair place. They have helped me keep my older vehicles safely on the road for longer than I could imagine. I have always been treated with respect, no matter how large or small the issue, which is excellent and reassuring for an older woman.Highly recommend them!

    Marti Griffin Avatar Marti Griffin
    March 16, 2022

    I found my new home for car repair. Eric was very nice and honest. We definitely be coming back! Thank you for the excellent customer service.

    Rosani Reynoso Avatar Rosani Reynoso
    October 21, 2021
  • Wow! I am so impressed with the service I received. Having moved here from Nashville I was nervous about finding a mechanic! These guys are BUSY but they treat every customer like their priority. I got my car repaired within two days on a weekend! Prices can’t be beat and I was getting phone calls with detailed status updates. Amazing service. Really compassionate. Please doing business! I thought I was going to have to spend thousands fixing the plate that was dragging under my car but I got it fixed for under $200! Thank you!!!

    Alexa Even Avatar Alexa Even
    June 7, 2021

    Had experienced front tire damage hitting metal debris on I-285 just before Rosewll exit. Immediately exited on Roswell and saw NAPA sign and pulled in. Place was busy! But got attention immediately by Jeff service worker. Got tire off my car no waiting. Wow! Determined rim bent but tire still good. He could have sold me a new tire and i would have not known better. So appreciative. Then met with Eric McCullough and quickly arranged to have rim fixed. I decided on new tires for safety and were worn. Eric got me great deal on tires and had my car fixed SAME day. Eric runs a super customer-focused operation. Kudos! Bruce Fike

    Bruce Fike Avatar Bruce Fike
    August 1, 2020

    Eric and Company are a first class operation! They get it right the first time in every time! They will pick me up and drop me off to make it 100 times more convenient. They treat me like family and look after my best interest not just their bottom line! These are the kind of people that I value doing business with

    paul yurfest Avatar paul yurfest
    February 15, 2021
  • I received great service from this location! I called them about replacing a serpentine belt and they got it done for me the very next morning. It was quick, and cheaper than some other places that I had called for the same service. Eric and his team did a great job, and they were very nice! I will definitely return for any other auto repair I may need in the future.

    darya kovalska Avatar darya kovalska
    July 13, 2021

    I have used McCullough Auto Care for more than10 years. I needed a reliable auto maintenance service because I commuted weekly to Birmingham. One of the nice things about these guys is they listen when I mention an issue with the car, go over their inspection results of my car and review my bill in detail. I have never been disappointed in their service or the cost of the service I received.

    Bill Scales Avatar Bill Scales
    March 31, 2022

    Eric was amazing from start to finish. I chose this shop for my repair based on previous reviews & I'm glad I did. He made sure to, in my opinion, go above and beyond with his politeness, as well as helping to make the process smooth and to try to save me as many coins as he could, while still getting done what was needed. Very happy with this visit

    LaDonna Mechelle Avatar LaDonna Mechelle
    August 29, 2020
  • Got me in the same day and kept me up to date. Fixed what was needed and did not push any costly add ons like other places do. Feel like I can trust these guys.

    Jason Hall Avatar Jason Hall
    January 20, 2022

    What more is there to say? These guys are amazing. Their service is very thorough and quick. I was so worried about the cost of my repair but Eric and Brian put me at ease with their extremely reasonable prices! My truck is running like it's brand new again and I can't thank these guys enough!

    Nicholas Kerr Avatar Nicholas Kerr
    March 1, 2020

    Could not be happier with the service I received at McCullough NAPA Auto Care! The gentlemen that helped me were very professional and made me feel at ease in a stressful situation. Would definitely recommend!

    Rachel Eichenblatt Avatar Rachel Eichenblatt
    July 1, 2020
  • I know for me one hard thing about choosing a mechanic is brushing off all previous notions I have about mechanics Potentially not treating my car how they would treat their own car. This place has done more than exceed my expectations. I got a phone call for every update, I got a thorough description of what was to be done and what was wrong, not only that, but where the dealership said it would take them two weeks to fix my car, these guys did it in less than 24 hours. I have never been happier to spend $300 in my life. Anything I need in the future, you can be sure I’ll bring it here.

    Erik Davis Avatar Erik Davis
    September 10, 2020

    I may have written one other recommendation in my of 50 years, but after doing business with Eric McCullough for 35 of those years it is time to write another one. He maintained and serviced my auto's, my wife, kids and employees for 32 of those 35 years. He has stood behind the work on everything he and his employees have done. He operates his business with great honesty and integrity. I highly recommend doing business. with McCullough

    Stephen Roberts Avatar Stephen Roberts
    May 4, 2021

    I have used McCullough for maintenance on my prior vehicle and received great service. Recently I had to repair my front bumper - I received an estimate for repair services that was reasonable. The estimated turn around time was less days than other auto shops. The best part was, the staff (Graham) was accommodating with my schedule and the repair was completed as expected/on time. The work completed was great. I absolutely recommended McCullough for auto care services.

    Jessica Astrid George Avatar Jessica Astrid George
    February 23, 2021
  • I have known Eric and the facility for over 30 years. The service from both a customer and repair stand point is excellent. You can expect to be treated with a high level of professional performance, and courtesy.

    Mark Schacher Avatar Mark Schacher
    January 23, 2020

    I was so impressed with these guys!! Family business and the guys are professional, efficient, and personable. They got my part quickly and fit me in so I could come while my kids were at school. They went the extra mile (no pun intended) to consult with another auto body shop to make sure the repair was stable. I will be coming back for all future auto needs and will recommend them widely.

    Deb in Atanta Avatar Deb in Atanta
    September 10, 2019

    Very respectful, honest, and professional. I was having issues with my headlights, and they fixed it for a reasonable price. They do a lot to ensure that you have a positive experience, and that you're not wasting your money on unnecessary parts or repairs. Top notch service, A+!

    Andrew Asher Avatar Andrew Asher
    July 30, 2021

Signs Your Cadillac Needs Suspension Repair or Replacement

Shocks and struts are part of a vehicle’s suspension system and help to stabilize movements. Shocks and struts also provide control when you turn, accelerate or ride on uneven surfaces. Shocks are individual components of the suspension system, while struts are a major structural component of the chassis and suspension system.

You may wonder how to tell if your suspension system needs repair or if your shocks and struts need replacement. Here are 3 signs that your Cadillac’s suspension system, shocks, or struts, need repair or replacement. 

1 – Cadillac Bounces As You Drive

A strut’s primary job is to control your vehicle’s body motion, which includes bouncing. Struts are designed to absorb the up-and-down, side-to-side movements associated with braking, turning, and driving on rough pavement. It is normal for struts to wear down over time. You may need to replace your struts if you notice a certain softness in how your car handles or if your Cadillac is generally more bouncy than it once was. Pay extra attention to how your front end handles going over bumps. Too much bounce is a sign you need to replace your struts.

2 – Clunking, Knocking, and Other Noises

When your vehicle moves uncontrollably, specific suspension components may come into contact with each other with more force than they’re designed to. This can lead to worn-out struts, excessive noise, and extra wear on your suspension system. If sounds like repeated clunking, knocking, or banging can be heard while your suspension is engaged, that is a sign you should replace your struts. Driving on a bad strut can damage other areas of the suspension system, so it’s crucial to replace bad struts as soon as you notice regular worrisome noises.

3 – Uneven, Worn-Out Tires

Bad struts won’t be able to keep your tires in constant contact with the road. This will make your car bounce or float as you drive, creating uneven wear patterns on the tread of your tires since they aren’t touching the ground one complete rotation at a time. If your tire tread shows spotty and inconsistent, rather than the wear around the entire perimeter of the tire, that indicates that your struts are failing.

McCullough NAPA Auto Care Proudly Serves

Serving Zip Codes:
30301, 30302, 30303, 30304, 30305, 30306, 30307, 30308, 30309, 30310, 30311, 30312, 30313, 30314, 30315, 30316, 30317, 30318, 30319, 30321, 30324, 30325, 30326, 30327, 30331, 30332, 30334, 30336, 30342, 30343, 30344, 30348, 30353, 30354, 30355, 30357, 30361, 30363, 30368, 30369, 30370, 30371, 30374, 30375, 30377, 30380, 30384, 30385, 30388, 30392, 30394, 30396, 30398, 31106, 31107, 31119, 31126, 31131, 31193, 31195, 31196

Read More About Suspension Repair and Replacement Services

Signs Your Suspension Needs Repair
Auto Repair Tips

5 Signs You Need Suspension Repair

The health of your vehicle’s suspension system is imperative for a secure and comfortable drive. The suspension system serves as the backbone of your vehicle, absorbing bumps and helping in efficient navigation and control. It’s important to understand the signs that you need suspension repair. Having your suspension repaired or serviced on a timely basis can help prevent more extensive issues down the road.

Read More »
vehicle-on-lift shock strut
Auto Repair Tips

Shocks and Struts

I admit it. I love Shocks and Struts. Well, actually I love the feeling of hugging a windy and low-traveled road when driving my vehicle

Read More »