DEAR CUSTOMERS: PLEASE CALL WHEN YOU ARRIVE.  WE WILL ASSIST YOU TO  PARK YOUR VEHICLE AS THERE IS LIMITED PARKING.  PLEASE DO NOT PARK IN THE DRIVEWAY ENTRANCE OR AT THE NEIGHBORING BUSINESSES.   THANK YOU FOR YOUR COOPERATION.

NEW LOCATION!
8155 ROSWELL ROAD
SANDY SPRINGS, GA 30350

Mon-Fri: 7AM – 6PM
Saturday & Sunday: Closed

Serving Metro Atlanta Since 1969

McCullough NAPA Auto Care has serviced Volkswagen models since 1969.

Our ASE-Certified technicians have years of experience inspecting and repairing Volkswagen suspension systems. We have the diagnostic tools to handle various suspension repair and replacement services to keep your Volkswagen grounded and balanced.

When you need Volkswagen suspension repair or replacement in Atlanta, Georgia, contact McCullough NAPA Auto Care to diagnose and troubleshoot any problems.

Volkswagen repair replacement service atlanta

Schedule Volkswagen Suspension Repair in Atlanta, Georgia

The auto suspension system is critical for proper steering, stopping, and stability. It is what connects your wheels to your vehicle, controls handling, and delivers a smooth ride. Your suspension has a lot of joints and pivot points that allow your wheels to move up and down over bumps and turn as you steer. These parts include ball joints, tie rod ends, the pitman, idler arms, and the control arm bushing, and they will wear out over time.

When a joint or other part is worn out, the suspension parts don’t fit together as tight as they should. Handling and steering will have a loose feel, and you may hear strange noises. Your tires will also wear unevenly as they bounce off-kilter down the road.

McCullough NAPA Auto Care staffs ASE Certified technicians with the experience and technology to properly diagnose any suspension issues you may be experiencing with your Volkswagen. We’ve been in business since 1969 and have ample experience repairing and replacing suspension systems for any Volkswagen model, including the Atlas, Tiguan, Jetta, and more.

Schedule your Volkswagen suspension repair or replacement service in Atlanta, Georgia, below!

  • Overall, McCullough car repair has done an outstanding work on my car. They are professional, honest, reasonable with cost and does the work on time. Most especially, Eric and Wes, they are top notch and I am highly satisfied with the outstanding work on my car. I highly recommend this car repair shop to my family, friends and all over Atlanta. I am extremely happy and highly satisfied with my car repair as well as the car repair cost. Thank you for the outstanding work and the job well done.

    Jocelyn Dudley Avatar Jocelyn Dudley
    July 22, 2021

    WOW!! An amazing experience! Traveled here from Kansas to apartment shop for my daughter who is relocating and my husband was unable to join A part was dragging under the car so we popped in to see if they could help. They were so kind and helpful. Restored my faith in this world. Good people do exist!!

    Angela Drybread Avatar Angela Drybread
    June 18, 2022

    What more is there to say? These guys are amazing. Their service is very thorough and quick. I was so worried about the cost of my repair but Eric and Brian put me at ease with their extremely reasonable prices! My truck is running like it's brand new again and I can't thank these guys enough!

    Nicholas Kerr Avatar Nicholas Kerr
    March 1, 2020
  • Wow! I am so impressed with the service I received. Having moved here from Nashville I was nervous about finding a mechanic! These guys are BUSY but they treat every customer like their priority. I got my car repaired within two days on a weekend! Prices can’t be beat and I was getting phone calls with detailed status updates. Amazing service. Really compassionate. Please doing business! I thought I was going to have to spend thousands fixing the plate that was dragging under my car but I got it fixed for under $200! Thank you!!!

    Alexa Even Avatar Alexa Even
    June 7, 2021

    Always extremely professional. Willing to work with customers. Sadly, car repair is expensive but they have worked with me. Graham has been extremely helpful with issues my daughter was having with her car while we were at another mechanic in the area. We asked on Nextdoor for recommendations and McCullough came up numerous times!

    Robyn Vogel Avatar Robyn Vogel
    May 14, 2020

    Am costumer at this shop for years and the service is good and they do great job

    yorxx king Avatar yorxx king
    July 19, 2020
  • Had experienced front tire damage hitting metal debris on I-285 just before Rosewll exit. Immediately exited on Roswell and saw NAPA sign and pulled in. Place was busy! But got attention immediately by Jeff service worker. Got tire off my car no waiting. Wow! Determined rim bent but tire still good. He could have sold me a new tire and i would have not known better. So appreciative. Then met with Eric McCullough and quickly arranged to have rim fixed. I decided on new tires for safety and were worn. Eric got me great deal on tires and had my car fixed SAME day. Eric runs a super customer-focused operation. Kudos! Bruce Fike

    Bruce Fike Avatar Bruce Fike
    August 1, 2020

    Eric has been my service manager for years. He is always professional and easy to deal with. He goes out of his way to take care of your needs and makes accommodations to the customer when needed. They will ferry me and my car to and from their shop (I live within blocks) and I appreciate that very much. Everyone at McCullough is nice, friendly and helpful.

    Jan Murray Avatar Jan Murray
    May 2, 2021

    Eric and Company are a first class operation! They get it right the first time in every time! They will pick me up and drop me off to make it 100 times more convenient. They treat me like family and look after my best interest not just their bottom line! These are the kind of people that I value doing business with

    paul yurfest Avatar paul yurfest
    February 15, 2021
  • My truck broke down when we got to Atlanta on the way to Disney world. A local stopped to help us and recommended this place. This place got me in and got the radiator fixed for a very fair price and on our way the next day very quickly. I was so impressed and it's no surprise they are very busy. Thank you so much and my family all got to the resort and is having a great time!! These people are great and will get your vehicle fixed for a fair price. Plus, you get Napa warranty all over the country at least I did on the repair I got. Please support them!!!

    Tim Rowell Avatar Tim Rowell
    September 16, 2019

    This has to be the best shop in town! When I got my car fixed the last time, It drove live new. I've never been so happy to get my car fixed in my life. They were very friendly and honest. This will be my go to place from now on. Not too far from my house which is a huge plus but even if it were, I'd be game to making the trip. Thanks for being honest and giving great service!

    Davida Rose Avatar Davida Rose
    October 9, 2019

    Could not be happier with the service I received at McCullough NAPA Auto Care! The gentlemen that helped me were very professional and made me feel at ease in a stressful situation. Would definitely recommend!

    Rachel Eichenblatt Avatar Rachel Eichenblatt
    July 1, 2020
  • The technicians are excellent, very experienced, and the customer service is great. Everything was explained in detail so that I would understand.

    Scott Nicholson Avatar Scott Nicholson
    December 1, 2020

    This place is exactly the kind of service you come to expect. Great service, timely, and they never assume I don’t know what I’m talking about because I’m a girl.

    Susan James Avatar Susan James
    November 12, 2021

    I have used this company twice and was VERY impressed both times with the honesty, knowledge, and cost-effectiveness of the mechanics that I worked with. They were upfront with me on what I needed to do now vs what could wait, showed me where I could save money, and worked with me to make sure I had my car finished before I needed it that weekend. Again, very very impressed. I wouldn't take my car anywhere else in Atlanta.

    Anon Emus Avatar Anon Emus
    September 10, 2020
  • I know for me one hard thing about choosing a mechanic is brushing off all previous notions I have about mechanics Potentially not treating my car how they would treat their own car. This place has done more than exceed my expectations. I got a phone call for every update, I got a thorough description of what was to be done and what was wrong, not only that, but where the dealership said it would take them two weeks to fix my car, these guys did it in less than 24 hours. I have never been happier to spend $300 in my life. Anything I need in the future, you can be sure I’ll bring it here.

    Erik Davis Avatar Erik Davis
    September 10, 2020

    Quick and excellent service. I was turned away at my regular mechanic because he said he didn’t know how to do a transmission fluid change. This was my first time ever going to McCullough auto care, and I was very happy with my service. They were able to see me immediately and were patient with me considering the circumstances. Eric was great, and even matched the prices of another mechanic down the road. I will be back! Would recommend!

    Caitlynn McFee Avatar Caitlynn McFee
    November 19, 2019

    Great service! The entire team is so friendly and helpful. They were able to diagnose the issue and stayed with it until the problem was resolved.

    marshall fox Avatar marshall fox
    August 2, 2021
  • Fantastic service every time I go! The people here are friendly and knowledgeable and actually try to help you pay the lowest cost for your repairs! This is THE place to go for auto repairs 100%!

    Thorin Thompson Avatar Thorin Thompson
    April 26, 2022

    Able to fix issue with my 2011 truck other shops could not address- very hard to diagnose mechanical issue another reputable shops couldn’t figure out. Good prices, done on time, and with expert mechanics. Will have them work on all of my vehicles and highly recommended. Support a family owned business for a change!

    B. BB Avatar B. BB
    February 23, 2021

    Eric at McCullough has been taking care of my family's [multiple] cars for over 10 years now. A Volkswagen, a Nissan, and 2 Acuras: They've done minor repairs all the way to major transmission replacements. Eric is trustworthy, honest, and tells you what really needs to be done versus what can wait. Their prices seem reasonable (although in fairness I haven't been anywhere else recently b/c I'm so pleased with them), they are timely, and always communicate what the car needs in detail. I can't recommend these guys enough!

    Juliana Buttram Avatar Juliana Buttram
    September 19, 2019
  • A staff of gentlemen ready to answer every question with a smile and great knowledge. They not only gave me a good estimate but they completed the work a day early! I highly recommend McCullough NAPA Auto Care to you. You will not be disappointed by the care they put into your vehicle.

    Byung Ham Avatar Byung Ham
    March 13, 2020

    Very respectful, honest, and professional. I was having issues with my headlights, and they fixed it for a reasonable price. They do a lot to ensure that you have a positive experience, and that you're not wasting your money on unnecessary parts or repairs. Top notch service, A+!

    Andrew Asher Avatar Andrew Asher
    July 30, 2021

    This shop is the best. They did everything they could so I would have minimal time without my car such as having all parts ready before they scheduled the repair. They are super nice and no surprises on price. They opened up my bumper and found a part was damaged. They could have left it the way it and no one would have known but they were honest and did the right thing. I recommend 100%.

    Graham Reifert Avatar Graham Reifert
    July 24, 2019
  • I found my new home for car repair. Eric was very nice and honest. We definitely be coming back! Thank you for the excellent customer service.

    Rosani Reynoso Avatar Rosani Reynoso
    October 21, 2021

    Out of town for work and needed an alternator changed immediately and McCullough's was the only place that said they could and would do it! Reasonably Priced and Great Customer Service! Will definitely be back if ever in the area.

    James Knott Avatar James Knott
    January 19, 2022

    I do not know if I can type out all that I want to in this review but let me say this. WOW!! Being a single father with a busy schedule I cannot tell you enough how grateful I am for Eric and his team! I have been taking my vehicle to them for over 2 years now and I would not go anywhere else. The honesty, timing and keeping their word every single time is simply priceless! They have saved me so much grief because of my current situation. For all you single fathers out there...these guys got your back! I only have one vehicle and my son and I depend on it being in the best running shape possible. Eric and his team go out of there way EVERY-SINGLE-TIME. During these special times where its harder to get even the simplest things done, that has not slowed down this business. They still give 110% with every customer and are sympathetic to their customers unique situations. People, don't look any further for a shop that you can trust and count on. You will simply waste your time and find no better service in Atlanta. Eric, I want to thank you from the bottom of my heart for everything you and your guys do. Having open and honest communication with you is always a pleasure. Folks lets do our best to keep these guys busy!! They deserve everyone's business! A++++++

    Jacob Wiechmann Avatar Jacob Wiechmann
    April 29, 2020
  • This place has fantastic service times and an extremely knowledgeable staff. First time I went was for an emergency tire change and it went even more smoothly than I would have ever thought possible. Definitely recommend for any/all vehicle maintenance.

    lee griner Avatar lee griner
    November 18, 2019

    Awesome facility. Friendly staff.

    Jeremy Ortiz Avatar Jeremy Ortiz
    September 10, 2020

    Always great service. Always a fair price for very highly skilled technicians. After 20 years of depending on them, I've come to trust McCullough Auto Care blindly.

    Clay White Avatar Clay White
    November 25, 2019

Signs Your Volkswagen Needs Suspension Repair or Replacement

Shocks and struts are part of a vehicle’s suspension system and help to stabilize movements. Shocks and struts also provide control when you turn, accelerate or ride on uneven surfaces. Shocks are individual components of the suspension system, while struts are a major structural component of the chassis and suspension system.

You may wonder how to tell if your suspension system needs repair or if your shocks and struts need replacement. Here are 3 signs that your Volkswagen’s suspension system, shocks, or struts, need repair or replacement. 

1 – Volkswagen Bounces As You Drive

A strut’s primary job is to control your vehicle’s body motion, which includes bouncing. Struts are designed to absorb the up-and-down, side-to-side movements associated with braking, turning, and driving on rough pavement. It is normal for struts to wear down over time. You may need to replace your struts if you notice a certain softness in how your car handles or if your Volkswagen is generally more bouncy than it once was. Pay extra attention to how your front end handles going over bumps. Too much bounce is a sign you need to replace your struts.

2 – Clunking, Knocking, and Other Noises

When your vehicle moves uncontrollably, specific suspension components may come into contact with each other with more force than they’re designed to. This can lead to worn-out struts, excessive noise, and extra wear on your suspension system. If sounds like repeated clunking, knocking, or banging can be heard while your suspension is engaged, that is a sign you should replace your struts. Driving on a bad strut can damage other areas of the suspension system, so it’s crucial to replace bad struts as soon as you notice regular worrisome noises.

3 – Uneven, Worn-Out Tires

Bad struts won’t be able to keep your tires in constant contact with the road. This will make your car bounce or float as you drive, creating uneven wear patterns on the tread of your tires since they aren’t touching the ground one complete rotation at a time. If your tire tread shows spotty and inconsistent, rather than the wear around the entire perimeter of the tire, that indicates that your struts are failing.

McCullough NAPA Auto Care Proudly Serves

Serving Zip Codes:
30301, 30302, 30303, 30304, 30305, 30306, 30307, 30308, 30309, 30310, 30311, 30312, 30313, 30314, 30315, 30316, 30317, 30318, 30319, 30321, 30324, 30325, 30326, 30327, 30331, 30332, 30334, 30336, 30342, 30343, 30344, 30348, 30353, 30354, 30355, 30357, 30361, 30363, 30368, 30369, 30370, 30371, 30374, 30375, 30377, 30380, 30384, 30385, 30388, 30392, 30394, 30396, 30398, 31106, 31107, 31119, 31126, 31131, 31193, 31195, 31196

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