McCullough NAPA Auto Care

Dear valued customers:  Please do not park in the driveway as it is shared by all businesses in the complex.  Please make sure that you park in the McCullough parking lot.  If you need help with parking, please let us know.  We will be glad to assist.  Thanks for your cooperation!

NEW LOCATION!
8155 ROSWELL ROAD
SANDY SPRINGS, GA 30350

Mon-Fri: 7AM – 6PM
Saturday & Sunday: Closed

Serving Metro Atlanta Since 1969

The auto suspension system is critical for proper steering, stopping, and stability. It is what connects your wheels to your vehicle, controls handling, and delivers a smooth ride. The suspension system is made of many different parts, which can become worn down over time. 

When you need suspension repair or replacement in Sandy Springs, Georgia, contact McCullough NAPA Auto Care to diagnose and troubleshoot any problems with your suspension and steering system.

Auto Suspension System Repair Replacement

Schedule Your Auto Suspension Repair Service in Sandy Springs, Georgia

Your suspension has a lot of joints and pivot points that allow your wheels to move up and down over bumps and turn as you steer. These parts include ball joints, tie rod ends, the pitman, idler arms, and the control arm bushing, and they will wear out over time. When a joint or other part is worn out, the suspension parts don’t fit together as tight as they should. Handling and steering will have a loose feel, and you may hear strange noises. Your tires will also wear unevenly as they bounce off-kilter down the road.

McCullough NAPA Car Care is a family-owned auto repair shop in Sandy Springs, Georgia. Our ASE Certified technicians are equipped with the knowledge and technology to properly inspect your vehicle for signs of suspension problems, including uneven tire wear, excessive play in suspension components, and other visible damage. 

Schedule your suspension repair or replacement service in Sandy Springs, Georgia, below!

Signs Your Vehicle Needs Suspension Repair or Replacement

Shocks and struts are part of a vehicle’s suspension system and help to stabilize movements. Shocks and struts also provide control when you turn, accelerate or ride on uneven surfaces. Shocks are individual components of the suspension system, while struts are a major structural component of the chassis and suspension system.

You may be wondering how to tell if your suspension system needs repair or if your shocks and struts need replacement. Here are 3 signs that your suspension system, shocks, and struts, need repair or replacement. 

1 – Vehicle Bounces As You Drive

A strut’s primary job is to control your vehicle’s body motion, which includes bouncing. Struts are designed to absorb the up-and-down, side-to-side movements associated with braking, turning, and driving on rough pavement. It is normal for struts to wear down over time. You may need to replace your struts if you notice a certain softness in how your car handles or if your vehicle is generally more bouncy than it once was. Pay extra attention to how your car’s front end handles going over bumps. Too much bounce is a sign you need to replace your struts.

2 – Clunking, Knocking, and Other Noises

When your car’s body moves uncontrollably, specific suspension components may come into contact with each other with more force than they’re designed to. This can lead to worn-out struts, excessive noise, and extra wear on your suspension system. If sounds like repeated clunking, knocking, or banging can be heard while your suspension is engaged, that is a sign you should replace your struts. Driving on a bad strut can damage other areas of the suspension system, so it’s crucial to replace bad struts as soon as you notice regular worrisome noises.

3 – Uneven, Worn-Out Tires

Bad struts won’t be able to keep your tires in constant contact with the road. This will make your car bounce or float as you drive, creating uneven wear patterns on the tread of your tires since they aren’t touching the ground one complete rotation at a time. If your tire tread shows spotty and inconsistent, rather than the wear around the entire perimeter of the tire, that indicates that your struts are failing.

McCullough NAPA Auto Care Proudly Serves

Serving Zip Codes:
30068, 30092, 30319, 30327, 30328, 30338, 30339, 30342, 30350, 30358, 31150, 31156

  • I have known Eric and the facility for over 30 years. The service from both a customer and repair stand point is excellent. You can expect to be treated with a high level of professional performance, and courtesy.

    Mark Schacher Avatar Mark Schacher
    January 23, 2020

    Would recommend to anyone that needs vehicle maintenance. They are the most honest and reliable mechanic service that I’ve dealt with. Thanks again!

    Caleb Pough Avatar Caleb Pough
    February 16, 2021

    Wow! I am so impressed with the service I received. Having moved here from Nashville I was nervous about finding a mechanic! These guys are BUSY but they treat every customer like their priority. I got my car repaired within two days on a weekend! Prices can’t be beat and I was getting phone calls with detailed status updates. Amazing service. Really compassionate. Please doing business! I thought I was going to have to spend thousands fixing the plate that was dragging under my car but I got it fixed for under $200! Thank you!!!

    Alexa Even Avatar Alexa Even
    June 7, 2021
  • Have been going to McCollough’s for decades! Once I found them, I knew they were honest and professional. Not often one can say that about an auto repair place. They have helped me keep my older vehicles safely on the road for longer than I could imagine. I have always been treated with respect, no matter how large or small the issue, which is excellent and reassuring for an older woman.Highly recommend them!

    Marti Griffin Avatar Marti Griffin
    March 16, 2022

    Graham is great. Kept me informed of my repairs and provided an accurate quote. Pleased with the results. Walked away feeling this place is trustworthy and does quality work. Found them through nextdoor app and now I see why they have such great reviews.

    Wess Burgner Avatar Wess Burgner
    July 27, 2020

    Eric at McCullough has been taking care of my family's [multiple] cars for over 10 years now. A Volkswagen, a Nissan, and 2 Acuras: They've done minor repairs all the way to major transmission replacements. Eric is trustworthy, honest, and tells you what really needs to be done versus what can wait. Their prices seem reasonable (although in fairness I haven't been anywhere else recently b/c I'm so pleased with them), they are timely, and always communicate what the car needs in detail. I can't recommend these guys enough!

    Juliana Buttram Avatar Juliana Buttram
    September 19, 2019
  • They diagnosed and repaired my car in time for my trip. Car works great! Eric provides excellent customer service even when he's got a ton on his plate.

    Gavi Shapiro Avatar Gavi Shapiro
    May 10, 2022

    Great as usual.

    Robyn Brody Avatar Robyn Brody
    August 26, 2020

    Honest pricing..."as promised" timely repairs... and good customer service! - I keep coming back to McCullough with a different vehicle (Nissan Truck/Honda Truck/Honda Car) and they knock it outta the park every time!

    Michael Smith Avatar Michael Smith
    January 25, 2020
  • Awesome facility. Friendly staff.

    Jeremy Ortiz Avatar Jeremy Ortiz
    September 10, 2020

    After recently moving to the area, I had a vehicle emergency where my transmission needed replacing. Graham immediately took me in and was SO kind, professional, and direct about the costs; one of their kind staff members even drove me home after my car was dropped for repair so that I did not have to call a car service. They were so patient with me and got my car back to me in one day completely fixed and ready to go! I will never use any other automotive repair shop in the area! ABSOLUTELY recommend without hesitation!

    Brinley Bowen Avatar Brinley Bowen
    July 28, 2021

    WOW!! An amazing experience! Traveled here from Kansas to apartment shop for my daughter who is relocating and my husband was unable to join A part was dragging under the car so we popped in to see if they could help. They were so kind and helpful. Restored my faith in this world. Good people do exist!!

    Angela Drybread Avatar Angela Drybread
    June 18, 2022
  • Extremely helpful, knowledgeable, and professional people. Would definitely go here again if I was in the area and needed them!

    Brandon Holdeman Avatar Brandon Holdeman
    October 2, 2020

    I would normally recommend this business as I have been here a few times. I went there Friday for an oil change. However, I honestly didn't feel safe. They have signs that customers must wear a mask. There was only one employee wearing a mask themselves. All the others didn't have a mask on. I feel this is disrespectful to their customers. I understand it can be uncomfortable but it is essential during these times.

    Ashley Sprague Avatar Ashley Sprague
    January 11, 2021

    My vehicle was on the verge of breaking down while I was in Sandy Springs for work last week (I live in a different town), and my boyfriend had determined that it was a problem with the alternator. He helped me find McCulloch Auto Care, which was right down the street. We'd noticed the good reviews, and we took a chance! The staff is super friendly, professional, and kind. They were able to confirm our suspicions about my car's specific issues, and took us as soon as they could. I was so impressed with their customer service. They really went above and beyond to meet my repair needs, had a fair price, and worked quickly to repair the issue. I almost wish I lived closer just so that I could have my car serviced here more often! Great family owned business.

    hannahinhd Avatar hannahinhd
    February 15, 2021
  • I had a check engine light on Saturday afternoon, ended up being an engine coil pack needing to be replaced. It was obviously super busy and I knew I would need to leave it until Monday to get looked at. Staff was very informative and communication was excellent. Got it looked at Monday and ordered necessary part to come in the next day. Went ahead and did the spark plugs as well since I was nearing 60k miles. Picked it up after lunch with no issues. Seems like they do really well with the small space provided and very busy area right off 285

    Jason Avatar Jason
    July 21, 2021

    We had an issue with a splash shield dragging and overheating. We are heading back to Kansas this afternoon. They were able to fit us in despite being super busy & do a quick fix and sent us on our way in 10 minutes. So kind and amazing service!

    Emma Perez Avatar Emma Perez
    June 18, 2022

    This shop is the best. They did everything they could so I would have minimal time without my car such as having all parts ready before they scheduled the repair. They are super nice and no surprises on price. They opened up my bumper and found a part was damaged. They could have left it the way it and no one would have known but they were honest and did the right thing. I recommend 100%.

    Graham Reifert Avatar Graham Reifert
    July 24, 2019
  • Eric was amazing from start to finish. I chose this shop for my repair based on previous reviews & I'm glad I did. He made sure to, in my opinion, go above and beyond with his politeness, as well as helping to make the process smooth and to try to save me as many coins as he could, while still getting done what was needed. Very happy with this visit

    LaDonna Mechelle Avatar LaDonna Mechelle
    August 29, 2020

    I may have written one other recommendation in my of 50 years, but after doing business with Eric McCullough for 35 of those years it is time to write another one. He maintained and serviced my auto's, my wife, kids and employees for 32 of those 35 years. He has stood behind the work on everything he and his employees have done. He operates his business with great honesty and integrity. I highly recommend doing business. with McCullough

    Stephen Roberts Avatar Stephen Roberts
    May 4, 2021

    Eric has been my service manager for years. He is always professional and easy to deal with. He goes out of his way to take care of your needs and makes accommodations to the customer when needed. They will ferry me and my car to and from their shop (I live within blocks) and I appreciate that very much. Everyone at McCullough is nice, friendly and helpful.

    Jan Murray Avatar Jan Murray
    May 2, 2021
  • We have been depending on McCullough's at least since 1997, when we purchased a home only a few blocks away, walking distance really. Had our emissions test a few days ago and want to acknowledge Jack, who completed the tests quickly. I asked him to determine why the backup camera was not in the proper position. It took a bit of time and ingenuity to get everything right. Thanks Jack, for the excellent service.

    Dennis Crow Avatar Dennis Crow
    November 21, 2021

    I’ve taken my cars here over the years and have been delighted w the team. They’re honest, professional, knowledgeable, and will shoot you straight. Prices are fair and they’ll tell you abt issues that may or will arise in the future and to keep that in mind for future reference. Overall an A

    Alex Cameron Avatar Alex Cameron
    August 26, 2020

    Great customer service! Eric and team did an awesome job coordinating their busy schedule with the schedule of my girlfriend and myself so that we would have a car during the work week and then trade off cars when the other was ready. They are extremely friendly and it felt like they had us as the customer in mind. Highly recommend!

    Andrew r Avatar Andrew r
    June 10, 2021
  • This place is a life saver. Great communication, great service, and very professional people. Eric worked with me through my whole repair. Kept me updated through out the process and fixed the problem on my car at a fair price. I will definitely make this my new place to go for all my car repairs and maintenance needs, along with sending my friends their way.

    Angela A Avatar Angela A
    March 10, 2020

    Great price and service! More polite and patient set of people! Along with efficiency! Such a great experience overall

    Kiran Bandali Avatar Kiran Bandali
    December 19, 2020

    Eric and Company are a first class operation! They get it right the first time in every time! They will pick me up and drop me off to make it 100 times more convenient. They treat me like family and look after my best interest not just their bottom line! These are the kind of people that I value doing business with

    paul yurfest Avatar paul yurfest
    February 15, 2021
  • I have used McCullough for maintenance on my prior vehicle and received great service. Recently I had to repair my front bumper - I received an estimate for repair services that was reasonable. The estimated turn around time was less days than other auto shops. The best part was, the staff (Graham) was accommodating with my schedule and the repair was completed as expected/on time. The work completed was great. I absolutely recommended McCullough for auto care services.

    Jessica Astrid George Avatar Jessica Astrid George
    February 23, 2021

    Eric was amazingly helpful to work with. Great communication around the whole process. He was great about calling out things that could be done without being pushy about doing them. Would highly recommend!

    Bradley Buckland Avatar Bradley Buckland
    February 27, 2021

    Good, honest, and fair shop. If you are in sandy spring, I would not go anywhere else. Family owned and operated - take care of their customers and their crew it seems. 6 stars

    Dog Guard - Atl Avatar Dog Guard - Atl
    January 23, 2020

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