The auto suspension system is critical for proper steering, stopping, and stability. It is what connects your wheels to your vehicle, controls handling, and delivers a smooth ride. The suspension system is made of many different parts, which can become worn down over time.
When you need suspension repair or replacement in Sandy Plains, Georgia, contact McCullough NAPA Auto Care to diagnose and troubleshoot any problems with your suspension and steering system.

Schedule Your Auto Suspension Repair Service in Sandy Plains, Georgia
Your suspension has a lot of joints and pivot points that allow your wheels to move up and down over bumps and turn as you steer. These parts include ball joints, tie rod ends, the pitman, idler arms, and the control arm bushing, and they will wear out over time. When a joint or other part is worn out, the suspension parts don’t fit together as tight as they should. Handling and steering will have a loose feel, and you may hear strange noises. Your tires will also wear unevenly as they bounce off-kilter down the road.
Schedule your suspension repair or replacement service in Sandy Plains, Georgia, below!
Signs Your Vehicle Needs Suspension Repair or Replacement
Shocks and struts are part of a vehicle’s suspension system and help to stabilize movements. Shocks and struts also provide control when you turn, accelerate or ride on uneven surfaces. Shocks are individual components of the suspension system, while struts are a major structural component of the chassis and suspension system.
You may be wondering how to tell if your suspension system needs repair or if your shocks and struts need replacement. Here are 3 signs that your suspension system, shocks, and struts, need repair or replacement.
1 – Vehicle Bounces As You Drive
A strut’s primary job is to control your vehicle’s body motion, which includes bouncing. Struts are designed to absorb the up-and-down, side-to-side movements associated with braking, turning, and driving on rough pavement. It is normal for struts to wear down over time. You may need to replace your struts if you notice a certain softness in how your car handles or if your vehicle is generally more bouncy than it once was. Pay extra attention to how your car’s front end handles going over bumps. Too much bounce is a sign you need to replace your struts.
2 – Clunking, Knocking, and Other Noises
When your car’s body moves uncontrollably, specific suspension components may come into contact with each other with more force than they’re designed to. This can lead to worn-out struts, excessive noise, and extra wear on your suspension system. If sounds like repeated clunking, knocking, or banging can be heard while your suspension is engaged, that is a sign you should replace your struts. Driving on a bad strut can damage other areas of the suspension system, so it’s crucial to replace bad struts as soon as you notice regular worrisome noises.
3 – Uneven, Worn-Out Tires
Bad struts won’t be able to keep your tires in constant contact with the road. This will make your car bounce or float as you drive, creating uneven wear patterns on the tread of your tires since they aren’t touching the ground one complete rotation at a time. If your tire tread shows spotty and inconsistent, rather than the wear around the entire perimeter of the tire, that indicates that your struts are failing.
McCullough NAPA Auto Care Proudly Serves
Sandy Plains, GA
Serving Zip Codes:
30062
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I have known Eric and the facility for over 30 years. The service from both a customer and repair stand point is excellent. You can expect to be treated with a high level of professional performance, and courtesy.
Mark Schacher
January 23, 2020 -
Got me in the same day and kept me up to date. Fixed what was needed and did not push any costly add ons like other places do. Feel like I can trust these guys.
Jason Hall
January 20, 2022Fantastic service every time I go! The people here are friendly and knowledgeable and actually try to help you pay the lowest cost for your repairs! This is THE place to go for auto repairs 100%!
Thorin Thompson
April 26, 2022We have been depending on McCullough's at least since 1997, when we purchased a home only a few blocks away, walking distance really. Had our emissions test a few days ago and want to acknowledge Jack, who completed the tests quickly. I asked him to determine why the backup camera was not in the proper position. It took a bit of time and ingenuity to get everything right. Thanks Jack, for the excellent service.
Dennis Crow
November 21, 2021 -
I do not know if I can type out all that I want to in this review but let me say this. WOW!! Being a single father with a busy schedule I cannot tell you enough how grateful I am for Eric and his team! I have been taking my vehicle to them for over 2 years now and I would not go anywhere else. The honesty, timing and keeping their word every single time is simply priceless! They have saved me so much grief because of my current situation. For all you single fathers out there...these guys got your back! I only have one vehicle and my son and I depend on it being in the best running shape possible. Eric and his team go out of there way EVERY-SINGLE-TIME. During these special times where its harder to get even the simplest things done, that has not slowed down this business. They still give 110% with every customer and are sympathetic to their customers unique situations. People, don't look any further for a shop that you can trust and count on. You will simply waste your time and find no better service in Atlanta. Eric, I want to thank you from the bottom of my heart for everything you and your guys do. Having open and honest communication with you is always a pleasure. Folks lets do our best to keep these guys busy!! They deserve everyone's business! A++++++
Jacob Wiechmann
April 29, 2020Overall, McCullough car repair has done an outstanding work on my car. They are professional, honest, reasonable with cost and does the work on time. Most especially, Eric and Wes, they are top notch and I am highly satisfied with the outstanding work on my car. I highly recommend this car repair shop to my family, friends and all over Atlanta. I am extremely happy and highly satisfied with my car repair as well as the car repair cost. Thank you for the outstanding work and the job well done.
Jocelyn Dudley
July 22, 2021 -
The team at McCullough Auto Care are so friendly, thorough, and timely. They know the cars bumper to bumper and how to properly diagnose the problem as well as do scheduled maintenance. They really work with you to do what is necessary to make your car safe and not hit your wallet too hard! I can say that I trust Eric and his team with our cars.
Victoria Mills
October 29, 2019I own and automotive repair business in Jacksonville, but my wife lives in Atlanta and needed tires for her car, so I know good service and fair pricing in this industry. I chose McCullough because of their good reviews and they did not disappoint. They were very professional and took good care of my wife. I would highly recommend them and will continue to use them for her service needs.
John Greenfield
October 21, 2019Brian and the team were fantastic with handling my issue. In fact they discovered a major error which occurred when I had my last oil change done at a quick oil change place, which turned out to be the cause of my issue. They took pics of it and wrote out an explanation for me to give to the previous oil chance place. Because of their extra effort, I am getting reimbursed for the error. I highly recommend Brian and the team!
Scott Braswell
February 3, 2022 -
This has to be the best shop in town! When I got my car fixed the last time, It drove live new. I've never been so happy to get my car fixed in my life. They were very friendly and honest. This will be my go to place from now on. Not too far from my house which is a huge plus but even if it were, I'd be game to making the trip. Thanks for being honest and giving great service!
Davida Rose
October 9, 2019This is the best place you could possibly go to take care of your car! My family and I have been going here for over 15 years and we recommend them to everyone. Eric, Bryan, and Graham are the most trustworthy guys and truly care about their customers. We all love them and are so thankful we found them!!
Rachel Walker
October 12, 2021 -
My experience here was great! Fast, curious, and fairly priced. I didn't think a repair shop like this existed. I'll be a lifelong customer.
Walt Anthony
August 6, 2020McCullough has been my family's go-to mechanic for decades. Don't know what I would do without them - just a super-nice family that will take care of your cars. Their service is important to us because once we get a new car, we like to hold onto it for years (10-12). Highly recommend.
Sam
December 3, 2021 -
The technicians are excellent, very experienced, and the customer service is great. Everything was explained in detail so that I would understand.
Scott Nicholson
December 1, 2020WOW!! An amazing experience! Traveled here from Kansas to apartment shop for my daughter who is relocating and my husband was unable to join A part was dragging under the car so we popped in to see if they could help. They were so kind and helpful. Restored my faith in this world. Good people do exist!!
Angela Drybread
June 18, 2022Eric was amazing from start to finish. I chose this shop for my repair based on previous reviews & I'm glad I did. He made sure to, in my opinion, go above and beyond with his politeness, as well as helping to make the process smooth and to try to save me as many coins as he could, while still getting done what was needed. Very happy with this visit
LaDonna Mechelle
August 29, 2020 -
I have used McCullough Auto Care for more than10 years. I needed a reliable auto maintenance service because I commuted weekly to Birmingham. One of the nice things about these guys is they listen when I mention an issue with the car, go over their inspection results of my car and review my bill in detail. I have never been disappointed in their service or the cost of the service I received.
Bill Scales
March 31, 2022Came in for emissions and they exceeded my expectations! Saw headlight out, replaced it. Saw no oil sticker, checked it and put a little in it until i can get back in for change. While waiting you could tell these guys really care about their customers and the safety of their vehicles. Definitely will be coming back here!
Nadia Perrmann
January 5, 2021Eric at McCullough has been taking care of my family's [multiple] cars for over 10 years now. A Volkswagen, a Nissan, and 2 Acuras: They've done minor repairs all the way to major transmission replacements. Eric is trustworthy, honest, and tells you what really needs to be done versus what can wait. Their prices seem reasonable (although in fairness I haven't been anywhere else recently b/c I'm so pleased with them), they are timely, and always communicate what the car needs in detail. I can't recommend these guys enough!
Juliana Buttram
September 19, 2019 -
Had experienced front tire damage hitting metal debris on I-285 just before Rosewll exit. Immediately exited on Roswell and saw NAPA sign and pulled in. Place was busy! But got attention immediately by Jeff service worker. Got tire off my car no waiting. Wow! Determined rim bent but tire still good. He could have sold me a new tire and i would have not known better. So appreciative. Then met with Eric McCullough and quickly arranged to have rim fixed. I decided on new tires for safety and were worn. Eric got me great deal on tires and had my car fixed SAME day. Eric runs a super customer-focused operation. Kudos! Bruce Fike
Bruce Fike
August 1, 2020Quick and excellent service. I was turned away at my regular mechanic because he said he didn’t know how to do a transmission fluid change. This was my first time ever going to McCullough auto care, and I was very happy with my service. They were able to see me immediately and were patient with me considering the circumstances. Eric was great, and even matched the prices of another mechanic down the road. I will be back! Would recommend!
Caitlynn McFee
November 19, 2019 -
Great service! The entire team is so friendly and helpful. They were able to diagnose the issue and stayed with it until the problem was resolved.
marshall fox
August 2, 2021Graham is great. Kept me informed of my repairs and provided an accurate quote. Pleased with the results. Walked away feeling this place is trustworthy and does quality work. Found them through nextdoor app and now I see why they have such great reviews.
Wess Burgner
July 27, 2020I had a check engine light on Saturday afternoon, ended up being an engine coil pack needing to be replaced. It was obviously super busy and I knew I would need to leave it until Monday to get looked at. Staff was very informative and communication was excellent. Got it looked at Monday and ordered necessary part to come in the next day. Went ahead and did the spark plugs as well since I was nearing 60k miles. Picked it up after lunch with no issues. Seems like they do really well with the small space provided and very busy area right off 285
Jason
July 21, 2021
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