McCullough NAPA Auto Care

WE ARE CURRENTLY TRANSITIONING TO A NEW WORKSPACE.
Please call us at (404) 252-3014 to confirm the drop off location before stopping by.

Please Call Before Dropping By – (404) 252-3014

Hours

Mon-Sat: 7AM – 5PM
Sunday: Closed

Auto Suspension Repair Service in Johns Creek, GA

The auto suspension system is critical for proper steering, stopping, and stability. It is what connects your wheels to your vehicle, controls handling, and delivers a smooth ride. The suspension system is made of many different parts, which can become worn down over time. 

When you need suspension repair or replacement in Johns Creek, Georgia, contact McCullough NAPA Auto Care to diagnose and troubleshoot any problems with your suspension and steering system.

Auto Suspension System Repair Replacement

Schedule Your Auto Suspension Repair Service in Johns Creek, Georgia

Your suspension has a lot of joints and pivot points that allow your wheels to move up and down over bumps and turn as you steer. These parts include ball joints, tie rod ends, the pitman, idler arms, and the control arm bushing, and they will wear out over time. When a joint or other part is worn out, the suspension parts don’t fit together as tight as they should. Handling and steering will have a loose feel, and you may hear strange noises. Your tires will also wear unevenly as they bounce off-kilter down the road.

McCullough NAPA Car Care is a family-owned auto repair shop in Johns Creek, Georgia. Our ASE Certified technicians are equipped with the knowledge and technology to properly inspect your vehicle for signs of suspension problems, including uneven tire wear, excessive play in suspension components, and other visible damage. 

Schedule your suspension repair or replacement service in Johns Creek, Georgia, below!

Signs Your Vehicle Needs Suspension Repair or Replacement

Shocks and struts are part of a vehicle’s suspension system and help to stabilize movements. Shocks and struts also provide control when you turn, accelerate or ride on uneven surfaces. Shocks are individual components of the suspension system, while struts are a major structural component of the chassis and suspension system.

You may be wondering how to tell if your suspension system needs repair or if your shocks and struts need replacement. Here are 3 signs that your suspension system, shocks, and struts, need repair or replacement. 

1 – Vehicle Bounces As You Drive

A strut’s primary job is to control your vehicle’s body motion, which includes bouncing. Struts are designed to absorb the up-and-down, side-to-side movements associated with braking, turning, and driving on rough pavement. It is normal for struts to wear down over time. You may need to replace your struts if you notice a certain softness in how your car handles or if your vehicle is generally more bouncy than it once was. Pay extra attention to how your car’s front end handles going over bumps. Too much bounce is a sign you need to replace your struts.

2 – Clunking, Knocking, and Other Noises

When your car’s body moves uncontrollably, specific suspension components may come into contact with each other with more force than they’re designed to. This can lead to worn-out struts, excessive noise, and extra wear on your suspension system. If sounds like repeated clunking, knocking, or banging can be heard while your suspension is engaged, that is a sign you should replace your struts. Driving on a bad strut can damage other areas of the suspension system, so it’s crucial to replace bad struts as soon as you notice regular worrisome noises.

3 – Uneven, Worn-Out Tires

Bad struts won’t be able to keep your tires in constant contact with the road. This will make your car bounce or float as you drive, creating uneven wear patterns on the tread of your tires since they aren’t touching the ground one complete rotation at a time. If your tire tread shows spotty and inconsistent, rather than the wear around the entire perimeter of the tire, that indicates that your struts are failing.

McCullough NAPA Auto Care Proudly Serves

Serving Zip Codes:
30005, 30022, 30023, 30024, 30092, 30097, 30098

  • Would recommend to anyone that needs vehicle maintenance. They are the most honest and reliable mechanic service that I’ve dealt with. Thanks again!

    thumb Caleb Pough
    February 16, 2021

    Always great service. Always a fair price for very highly skilled technicians. After 20 years of depending on them, I've come to trust McCullough Auto Care blindly.

    thumb Clay White
    November 25, 2019

    I live in Brookhaven and work in Duluth and pass dozens of auto repair shops on the route. I will forever go out of my way to go to McCullough. This is hands down the best repair shop I’ve ever been to. They are honest, kind, and treat each customer with the utmost respect. I’ll never take my cars anywhere else!

    thumb Joshua Brown
    February 18, 2020
  • Am costumer at this shop for years and the service is good and they do great job

    thumb yorxx king
    July 19, 2020

    Honest experts . affordable compared to other places . Only place that was willing to work on my subaru head gasket and other axle work from maybe 5 places I went to .

    thumb Ketan Gunjal
    January 7, 2021

    Graham was great and was up front about everything that needed to be done. My son's jeep went down on the Saturday before Memorial Day and they had him ready around 1pm that Thursday. Quick turn around in my eyes. Nice employees, everyone was cordial and friendly.

    thumb Tim Lawrence
    June 4, 2021
  • They figured out the issue with my Pathfinder and made the repair quickly. Eric is very thorough and kept me up to date the entire time. This was my first time using them but I will use them again!

    thumb Michael Meyer
    October 21, 2021

    Came in for emissions and they exceeded my expectations! Saw headlight out, replaced it. Saw no oil sticker, checked it and put a little in it until i can get back in for change. While waiting you could tell these guys really care about their customers and the safety of their vehicles. Definitely will be coming back here!

    thumb Nadia Perrmann
    January 5, 2021

    I have recommended McCullough's several times to my neighbors in the neighborhood blog. I have used this company for many years and they are always helpful. It is great to have a garage you can trust.

    thumb Eleanor Brazell
    September 8, 2019
  • Extremely helpful, knowledgeable, and professional people. Would definitely go here again if I was in the area and needed them!

    thumb Brandon Holdeman
    October 2, 2020

    Had experienced front tire damage hitting metal debris on I-285 just before Rosewll exit. Immediately exited on Roswell and saw NAPA sign and pulled in. Place was busy! But got attention immediately by Jeff service worker. Got tire off my car no waiting. Wow! Determined rim bent but tire still good. He could have sold me a new tire and i would have not known better. So appreciative. Then met with Eric McCullough and quickly arranged to have rim fixed. I decided on new tires for safety and were worn. Eric got me great deal on tires and had my car fixed SAME day. Eric runs a super customer-focused operation. Kudos! Bruce Fike

    thumb Bruce Fike
    August 1, 2020

    Great customer service! Eric and team did an awesome job coordinating their busy schedule with the schedule of my girlfriend and myself so that we would have a car during the work week and then trade off cars when the other was ready. They are extremely friendly and it felt like they had us as the customer in mind. Highly recommend!

    thumb Andrew r
    June 10, 2021
  • Could not be happier with the service I received at McCullough NAPA Auto Care! The gentlemen that helped me were very professional and made me feel at ease in a stressful situation. Would definitely recommend!

    thumb Rachel Eichenblatt
    July 1, 2020

    McCullough Auto Care has earned our trust over the past two years by consistently giving us quality, reliable repairs at fair prices. The staff is polite, knowledgeable, and never tries to talk us into things we don't need or want. We will continue to trust McCullough for all of our repairs.

    thumb Laura Lane McKinnon
    October 10, 2021

    They diagnosed and repaired my car in time for my trip. Car works great! Eric provides excellent customer service even when he's got a ton on his plate.

    thumb Gavi Shapiro
    May 10, 2022
  • After recently moving to the area, I had a vehicle emergency where my transmission needed replacing. Graham immediately took me in and was SO kind, professional, and direct about the costs; one of their kind staff members even drove me home after my car was dropped for repair so that I did not have to call a car service. They were so patient with me and got my car back to me in one day completely fixed and ready to go! I will never use any other automotive repair shop in the area! ABSOLUTELY recommend without hesitation!

    thumb Brinley Bowen
    July 28, 2021

    Very respectful, honest, and professional. I was having issues with my headlights, and they fixed it for a reasonable price. They do a lot to ensure that you have a positive experience, and that you're not wasting your money on unnecessary parts or repairs. Top notch service, A+!

    thumb Andrew Asher
    July 30, 2021

    This place is a life saver. Great communication, great service, and very professional people. Eric worked with me through my whole repair. Kept me updated through out the process and fixed the problem on my car at a fair price. I will definitely make this my new place to go for all my car repairs and maintenance needs, along with sending my friends their way.

    thumb Angela A
    March 10, 2020
  • Overall, McCullough car repair has done an outstanding work on my car. They are professional, honest, reasonable with cost and does the work on time. Most especially, Eric and Wes, they are top notch and I am highly satisfied with the outstanding work on my car. I highly recommend this car repair shop to my family, friends and all over Atlanta. I am extremely happy and highly satisfied with my car repair as well as the car repair cost. Thank you for the outstanding work and the job well done.

    thumb Jocelyn Dudley
    July 22, 2021

    Got me in the same day and kept me up to date. Fixed what was needed and did not push any costly add ons like other places do. Feel like I can trust these guys.

    thumb Jason Hall
    January 20, 2022

    Eric was amazing from start to finish. I chose this shop for my repair based on previous reviews & I'm glad I did. He made sure to, in my opinion, go above and beyond with his politeness, as well as helping to make the process smooth and to try to save me as many coins as he could, while still getting done what was needed. Very happy with this visit

    thumb LaDonna Mechelle
    August 29, 2020
  • Quick and excellent service. I was turned away at my regular mechanic because he said he didn’t know how to do a transmission fluid change. This was my first time ever going to McCullough auto care, and I was very happy with my service. They were able to see me immediately and were patient with me considering the circumstances. Eric was great, and even matched the prices of another mechanic down the road. I will be back! Would recommend!

    thumb Caitlynn McFee
    November 19, 2019

    WOW!! An amazing experience! Traveled here from Kansas to apartment shop for my daughter who is relocating and my husband was unable to join A part was dragging under the car so we popped in to see if they could help. They were so kind and helpful. Restored my faith in this world. Good people do exist!!

    thumb Angela Drybread
    June 18, 2022

    Brian and the team were fantastic with handling my issue. In fact they discovered a major error which occurred when I had my last oil change done at a quick oil change place, which turned out to be the cause of my issue. They took pics of it and wrote out an explanation for me to give to the previous oil chance place. Because of their extra effort, I am getting reimbursed for the error. I highly recommend Brian and the team!

    thumb Scott Braswell
    February 3, 2022
  • I have known Eric and the facility for over 30 years. The service from both a customer and repair stand point is excellent. You can expect to be treated with a high level of professional performance, and courtesy.

    thumb Mark Schacher
    January 23, 2020

    I own and automotive repair business in Jacksonville, but my wife lives in Atlanta and needed tires for her car, so I know good service and fair pricing in this industry. I chose McCullough because of their good reviews and they did not disappoint. They were very professional and took good care of my wife. I would highly recommend them and will continue to use them for her service needs.

    thumb John Greenfield
    October 21, 2019

    I found my new home for car repair. Eric was very nice and honest. We definitely be coming back! Thank you for the excellent customer service.

    thumb Rosani Reynoso
    October 21, 2021
  • I have used this company twice and was VERY impressed both times with the honesty, knowledge, and cost-effectiveness of the mechanics that I worked with. They were upfront with me on what I needed to do now vs what could wait, showed me where I could save money, and worked with me to make sure I had my car finished before I needed it that weekend. Again, very very impressed. I wouldn't take my car anywhere else in Atlanta.

    thumb Anon Emus
    September 10, 2020

    My vehicle was on the verge of breaking down while I was in Sandy Springs for work last week (I live in a different town), and my boyfriend had determined that it was a problem with the alternator. He helped me find McCulloch Auto Care, which was right down the street. We'd noticed the good reviews, and we took a chance! The staff is super friendly, professional, and kind. They were able to confirm our suspicions about my car's specific issues, and took us as soon as they could. I was so impressed with their customer service. They really went above and beyond to meet my repair needs, had a fair price, and worked quickly to repair the issue. I almost wish I lived closer just so that I could have my car serviced here more often! Great family owned business.

    thumb hannahinhd
    February 15, 2021

    The absolute best of the best. I won’t go to anyone else. I’ve been using them 16 years and I’ll use them for 16 more. Eric is a delight!

    thumb Carolyn Roberts
    April 13, 2022

Read More About Suspension Repair and Replacement Services

vehicle-on-lift shock strut
Auto Repair Tips

Shocks and Struts

I admit it. I love Shocks and Struts. Well, actually I love the feeling of hugging a windy and low-traveled road when driving my vehicle

Read More »