McCullough NAPA Auto Care

Dear valued customers:  Please do not park in the driveway as it is shared by all businesses in the complex.  Please make sure that you park in the McCullough parking lot.  If you need help with parking, please let us know.  We will be glad to assist.  Thanks for your cooperation!

NEW LOCATION!
8155 ROSWELL ROAD
SANDY SPRINGS, GA 30350

Mon-Fri: 7AM – 6PM
Saturday & Sunday: Closed

Serving Metro Atlanta Since 1969

The auto suspension system is critical for proper steering, stopping, and stability. It is what connects your wheels to your vehicle, controls handling, and delivers a smooth ride. The suspension system is made of many different parts, which can become worn down over time. 

When you need suspension repair or replacement in Cumberland, Georgia, contact McCullough NAPA Auto Care to diagnose and troubleshoot any problems with your suspension and steering system.

Auto Suspension System Repair Replacement

Schedule Your Auto Suspension Repair Service in Cumberland, Georgia

Your suspension has a lot of joints and pivot points that allow your wheels to move up and down over bumps and turn as you steer. These parts include ball joints, tie rod ends, the pitman, idler arms, and the control arm bushing, and they will wear out over time. When a joint or other part is worn out, the suspension parts don’t fit together as tight as they should. Handling and steering will have a loose feel, and you may hear strange noises. Your tires will also wear unevenly as they bounce off-kilter down the road.

McCullough NAPA Car Care is a family-owned auto repair shop in Cumberland, Georgia. Our ASE Certified technicians are equipped with the knowledge and technology to properly inspect your vehicle for signs of suspension problems, including uneven tire wear, excessive play in suspension components, and other visible damage. 

Schedule your suspension repair or replacement service in Cumberland, Georgia, below!

Signs Your Vehicle Needs Suspension Repair or Replacement

Shocks and struts are part of a vehicle’s suspension system and help to stabilize movements. Shocks and struts also provide control when you turn, accelerate or ride on uneven surfaces. Shocks are individual components of the suspension system, while struts are a major structural component of the chassis and suspension system.

You may be wondering how to tell if your suspension system needs repair or if your shocks and struts need replacement. Here are 3 signs that your suspension system, shocks, and struts, need repair or replacement. 

1 – Vehicle Bounces As You Drive

A strut’s primary job is to control your vehicle’s body motion, which includes bouncing. Struts are designed to absorb the up-and-down, side-to-side movements associated with braking, turning, and driving on rough pavement. It is normal for struts to wear down over time. You may need to replace your struts if you notice a certain softness in how your car handles or if your vehicle is generally more bouncy than it once was. Pay extra attention to how your car’s front end handles going over bumps. Too much bounce is a sign you need to replace your struts.

2 – Clunking, Knocking, and Other Noises

When your car’s body moves uncontrollably, specific suspension components may come into contact with each other with more force than they’re designed to. This can lead to worn-out struts, excessive noise, and extra wear on your suspension system. If sounds like repeated clunking, knocking, or banging can be heard while your suspension is engaged, that is a sign you should replace your struts. Driving on a bad strut can damage other areas of the suspension system, so it’s crucial to replace bad struts as soon as you notice regular worrisome noises.

3 – Uneven, Worn-Out Tires

Bad struts won’t be able to keep your tires in constant contact with the road. This will make your car bounce or float as you drive, creating uneven wear patterns on the tread of your tires since they aren’t touching the ground one complete rotation at a time. If your tire tread shows spotty and inconsistent, rather than the wear around the entire perimeter of the tire, that indicates that your struts are failing.

McCullough NAPA Auto Care Proudly Serves

Serving Zip Codes:
30006, 30067, 30080, 30339

  • Fantastic service every time I go! The people here are friendly and knowledgeable and actually try to help you pay the lowest cost for your repairs! This is THE place to go for auto repairs 100%!

    Thorin Thompson Avatar Thorin Thompson
    April 26, 2022

    This place has fantastic service times and an extremely knowledgeable staff. First time I went was for an emergency tire change and it went even more smoothly than I would have ever thought possible. Definitely recommend for any/all vehicle maintenance.

    lee griner Avatar lee griner
    November 18, 2019

    I own and automotive repair business in Jacksonville, but my wife lives in Atlanta and needed tires for her car, so I know good service and fair pricing in this industry. I chose McCullough because of their good reviews and they did not disappoint. They were very professional and took good care of my wife. I would highly recommend them and will continue to use them for her service needs.

    John Greenfield Avatar John Greenfield
    October 21, 2019
  • I may have written one other recommendation in my of 50 years, but after doing business with Eric McCullough for 35 of those years it is time to write another one. He maintained and serviced my auto's, my wife, kids and employees for 32 of those 35 years. He has stood behind the work on everything he and his employees have done. He operates his business with great honesty and integrity. I highly recommend doing business. with McCullough

    Stephen Roberts Avatar Stephen Roberts
    May 4, 2021

    Would recommend to anyone that needs vehicle maintenance. They are the most honest and reliable mechanic service that I’ve dealt with. Thanks again!

    Caleb Pough Avatar Caleb Pough
    February 16, 2021

    This place is right by my house. I was really happy with the customer service. I was worried about affordability and turn over but they were efficient and I will be back for any future needs.

    meriel joseph Avatar meriel joseph
    August 30, 2020
  • Able to fix issue with my 2011 truck other shops could not address- very hard to diagnose mechanical issue another reputable shops couldn’t figure out. Good prices, done on time, and with expert mechanics. Will have them work on all of my vehicles and highly recommended. Support a family owned business for a change!

    B. BB Avatar B. BB
    February 23, 2021

    This has to be the best shop in town! When I got my car fixed the last time, It drove live new. I've never been so happy to get my car fixed in my life. They were very friendly and honest. This will be my go to place from now on. Not too far from my house which is a huge plus but even if it were, I'd be game to making the trip. Thanks for being honest and giving great service!

    Davida Rose Avatar Davida Rose
    October 9, 2019

    My truck broke down when we got to Atlanta on the way to Disney world. A local stopped to help us and recommended this place. This place got me in and got the radiator fixed for a very fair price and on our way the next day very quickly. I was so impressed and it's no surprise they are very busy. Thank you so much and my family all got to the resort and is having a great time!! These people are great and will get your vehicle fixed for a fair price. Plus, you get Napa warranty all over the country at least I did on the repair I got. Please support them!!!

    Tim Rowell Avatar Tim Rowell
    September 16, 2019
  • McCullough has been my family's go-to mechanic for decades. Don't know what I would do without them - just a super-nice family that will take care of your cars. Their service is important to us because once we get a new car, we like to hold onto it for years (10-12). Highly recommend.

    Sam Avatar Sam
    December 3, 2021

    Always great service. Always a fair price for very highly skilled technicians. After 20 years of depending on them, I've come to trust McCullough Auto Care blindly.

    Clay White Avatar Clay White
    November 25, 2019

    Graham is great. Kept me informed of my repairs and provided an accurate quote. Pleased with the results. Walked away feeling this place is trustworthy and does quality work. Found them through nextdoor app and now I see why they have such great reviews.

    Wess Burgner Avatar Wess Burgner
    July 27, 2020
  • This is the best place you could possibly go to take care of your car! My family and I have been going here for over 15 years and we recommend them to everyone. Eric, Bryan, and Graham are the most trustworthy guys and truly care about their customers. We all love them and are so thankful we found them!!

    Rachel Walker Avatar Rachel Walker
    October 12, 2021

    This place is exactly the kind of service you come to expect. Great service, timely, and they never assume I don’t know what I’m talking about because I’m a girl.

    Susan James Avatar Susan James
    November 12, 2021

    WOW!! An amazing experience! Traveled here from Kansas to apartment shop for my daughter who is relocating and my husband was unable to join A part was dragging under the car so we popped in to see if they could help. They were so kind and helpful. Restored my faith in this world. Good people do exist!!

    Angela Drybread Avatar Angela Drybread
    June 18, 2022
  • They figured out the issue with my Pathfinder and made the repair quickly. Eric is very thorough and kept me up to date the entire time. This was my first time using them but I will use them again!

    Michael Meyer Avatar Michael Meyer
    October 21, 2021

    I was so impressed with these guys!! Family business and the guys are professional, efficient, and personable. They got my part quickly and fit me in so I could come while my kids were at school. They went the extra mile (no pun intended) to consult with another auto body shop to make sure the repair was stable. I will be coming back for all future auto needs and will recommend them widely.

    Deb in Atanta Avatar Deb in Atanta
    September 10, 2019

    Very respectful, honest, and professional. I was having issues with my headlights, and they fixed it for a reasonable price. They do a lot to ensure that you have a positive experience, and that you're not wasting your money on unnecessary parts or repairs. Top notch service, A+!

    Andrew Asher Avatar Andrew Asher
    July 30, 2021
  • Had experienced front tire damage hitting metal debris on I-285 just before Rosewll exit. Immediately exited on Roswell and saw NAPA sign and pulled in. Place was busy! But got attention immediately by Jeff service worker. Got tire off my car no waiting. Wow! Determined rim bent but tire still good. He could have sold me a new tire and i would have not known better. So appreciative. Then met with Eric McCullough and quickly arranged to have rim fixed. I decided on new tires for safety and were worn. Eric got me great deal on tires and had my car fixed SAME day. Eric runs a super customer-focused operation. Kudos! Bruce Fike

    Bruce Fike Avatar Bruce Fike
    August 1, 2020

    Eric was amazing from start to finish. I chose this shop for my repair based on previous reviews & I'm glad I did. He made sure to, in my opinion, go above and beyond with his politeness, as well as helping to make the process smooth and to try to save me as many coins as he could, while still getting done what was needed. Very happy with this visit

    LaDonna Mechelle Avatar LaDonna Mechelle
    August 29, 2020

    Brian and the team were fantastic with handling my issue. In fact they discovered a major error which occurred when I had my last oil change done at a quick oil change place, which turned out to be the cause of my issue. They took pics of it and wrote out an explanation for me to give to the previous oil chance place. Because of their extra effort, I am getting reimbursed for the error. I highly recommend Brian and the team!

    Scott Braswell Avatar Scott Braswell
    February 3, 2022
  • Good, honest, and fair shop. If you are in sandy spring, I would not go anywhere else. Family owned and operated - take care of their customers and their crew it seems. 6 stars

    Dog Guard - Atl Avatar Dog Guard - Atl
    January 23, 2020

    Wow! I am so impressed with the service I received. Having moved here from Nashville I was nervous about finding a mechanic! These guys are BUSY but they treat every customer like their priority. I got my car repaired within two days on a weekend! Prices can’t be beat and I was getting phone calls with detailed status updates. Amazing service. Really compassionate. Please doing business! I thought I was going to have to spend thousands fixing the plate that was dragging under my car but I got it fixed for under $200! Thank you!!!

    Alexa Even Avatar Alexa Even
    June 7, 2021

    Awesome facility. Friendly staff.

    Jeremy Ortiz Avatar Jeremy Ortiz
    September 10, 2020
  • Overall, McCullough car repair has done an outstanding work on my car. They are professional, honest, reasonable with cost and does the work on time. Most especially, Eric and Wes, they are top notch and I am highly satisfied with the outstanding work on my car. I highly recommend this car repair shop to my family, friends and all over Atlanta. I am extremely happy and highly satisfied with my car repair as well as the car repair cost. Thank you for the outstanding work and the job well done.

    Jocelyn Dudley Avatar Jocelyn Dudley
    July 22, 2021

    Great as usual.

    Robyn Brody Avatar Robyn Brody
    August 26, 2020

    I live in Brookhaven and work in Duluth and pass dozens of auto repair shops on the route. I will forever go out of my way to go to McCullough. This is hands down the best repair shop I’ve ever been to. They are honest, kind, and treat each customer with the utmost respect. I’ll never take my cars anywhere else!

    Joshua Brown Avatar Joshua Brown
    February 18, 2020
  • Always extremely professional. Willing to work with customers. Sadly, car repair is expensive but they have worked with me. Graham has been extremely helpful with issues my daughter was having with her car while we were at another mechanic in the area. We asked on Nextdoor for recommendations and McCullough came up numerous times!

    Robyn Vogel Avatar Robyn Vogel
    May 14, 2020

    I found my new home for car repair. Eric was very nice and honest. We definitely be coming back! Thank you for the excellent customer service.

    Rosani Reynoso Avatar Rosani Reynoso
    October 21, 2021

    Quick and excellent service. I was turned away at my regular mechanic because he said he didn’t know how to do a transmission fluid change. This was my first time ever going to McCullough auto care, and I was very happy with my service. They were able to see me immediately and were patient with me considering the circumstances. Eric was great, and even matched the prices of another mechanic down the road. I will be back! Would recommend!

    Caitlynn McFee Avatar Caitlynn McFee
    November 19, 2019

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