McCullough NAPA Auto Care

Dear valued customers:  Please do not park in the driveway as it is shared by all businesses in the complex.  Please make sure that you park in the McCullough parking lot.  If you need help with parking, please let us know.  We will be glad to assist.  Thanks for your cooperation!

NEW LOCATION!
8155 ROSWELL ROAD
SANDY SPRINGS, GA 30350

Mon-Fri: 7AM – 6PM
Saturday & Sunday: Closed

Serving Metro Atlanta Since 1969

McCullough NAPA Auto Care has serviced Mercedes models since 1969.

Our ASE-Certified technicians have years of experience inspecting and repairing Mercedes suspension systems. We have the diagnostic tools to handle various suspension repair and replacement services to keep your Mercedes grounded and balanced.

When you need Mercedes suspension repair or replacement in Atlanta, Georgia, contact McCullough NAPA Auto Care to diagnose and troubleshoot any problems.

Mercedes benz repair replacement atlanta

Schedule Mercedes Suspension Repair in Atlanta, Georgia

The auto suspension system is critical for proper steering, stopping, and stability. It is what connects your wheels to your vehicle, controls handling, and delivers a smooth ride. Your suspension has a lot of joints and pivot points that allow your wheels to move up and down over bumps and turn as you steer. These parts include ball joints, tie rod ends, the pitman, idler arms, and the control arm bushing, and they will wear out over time.

When a joint or other part is worn out, the suspension parts don’t fit together as tight as they should. Handling and steering will have a loose feel, and you may hear strange noises. Your tires will also wear unevenly as they bounce off-kilter down the road.

McCullough NAPA Auto Care staffs ASE Certified technicians with the experience and technology to properly diagnose any suspension issues you may be experiencing with your Mercedes. We’ve been in business since 1969 and have ample experience repairing and replacing suspension systems for any Mercedes model, including their sedan, SUV, Wagon, Coupe models, and more.

Schedule your Mercedes suspension repair or replacement service in Atlanta, Georgia, below!

  • I had a check engine light on Saturday afternoon, ended up being an engine coil pack needing to be replaced. It was obviously super busy and I knew I would need to leave it until Monday to get looked at. Staff was very informative and communication was excellent. Got it looked at Monday and ordered necessary part to come in the next day. Went ahead and did the spark plugs as well since I was nearing 60k miles. Picked it up after lunch with no issues. Seems like they do really well with the small space provided and very busy area right off 285

    Jason Avatar Jason
    July 21, 2021

    Eric and everyone at the shop is fantastic. I call and they are so kind and accommodating. No wonder they have so much business!!! Despite the amount of customers they have, they treat everyone with respect and attention. Love doing business here. Could recommend more. Fast, excellent service !! -Alexa

    Sam Loy Avatar Sam Loy
    May 16, 2022

    Graham was great and was up front about everything that needed to be done. My son's jeep went down on the Saturday before Memorial Day and they had him ready around 1pm that Thursday. Quick turn around in my eyes. Nice employees, everyone was cordial and friendly.

    Tim Lawrence Avatar Tim Lawrence
    June 4, 2021
  • The technicians are excellent, very experienced, and the customer service is great. Everything was explained in detail so that I would understand.

    Scott Nicholson Avatar Scott Nicholson
    December 1, 2020

    Always extremely professional. Willing to work with customers. Sadly, car repair is expensive but they have worked with me. Graham has been extremely helpful with issues my daughter was having with her car while we were at another mechanic in the area. We asked on Nextdoor for recommendations and McCullough came up numerous times!

    Robyn Vogel Avatar Robyn Vogel
    May 14, 2020

    Fantastic service every time I go! The people here are friendly and knowledgeable and actually try to help you pay the lowest cost for your repairs! This is THE place to go for auto repairs 100%!

    Thorin Thompson Avatar Thorin Thompson
    April 26, 2022
  • After recently moving to the area, I had a vehicle emergency where my transmission needed replacing. Graham immediately took me in and was SO kind, professional, and direct about the costs; one of their kind staff members even drove me home after my car was dropped for repair so that I did not have to call a car service. They were so patient with me and got my car back to me in one day completely fixed and ready to go! I will never use any other automotive repair shop in the area! ABSOLUTELY recommend without hesitation!

    Brinley Bowen Avatar Brinley Bowen
    July 28, 2021

    Quick and excellent service. I was turned away at my regular mechanic because he said he didn’t know how to do a transmission fluid change. This was my first time ever going to McCullough auto care, and I was very happy with my service. They were able to see me immediately and were patient with me considering the circumstances. Eric was great, and even matched the prices of another mechanic down the road. I will be back! Would recommend!

    Caitlynn McFee Avatar Caitlynn McFee
    November 19, 2019

    Eric has been my service manager for years. He is always professional and easy to deal with. He goes out of his way to take care of your needs and makes accommodations to the customer when needed. They will ferry me and my car to and from their shop (I live within blocks) and I appreciate that very much. Everyone at McCullough is nice, friendly and helpful.

    Jan Murray Avatar Jan Murray
    May 2, 2021
  • I received great service from this location! I called them about replacing a serpentine belt and they got it done for me the very next morning. It was quick, and cheaper than some other places that I had called for the same service. Eric and his team did a great job, and they were very nice! I will definitely return for any other auto repair I may need in the future.

    darya kovalska Avatar darya kovalska
    July 13, 2021

    My experience was surprisingly excellent. I was greeted immediately before I could actually get out my car. Eric was professional and friendly. Eric Followed up with me has promised. I really like that Eric shares real honest timing/wait expectations.

    Andrea Townsend Avatar Andrea Townsend
    July 20, 2020

    We have been depending on McCullough's at least since 1997, when we purchased a home only a few blocks away, walking distance really. Had our emissions test a few days ago and want to acknowledge Jack, who completed the tests quickly. I asked him to determine why the backup camera was not in the proper position. It took a bit of time and ingenuity to get everything right. Thanks Jack, for the excellent service.

    Dennis Crow Avatar Dennis Crow
    November 21, 2021
  • My vehicle was on the verge of breaking down while I was in Sandy Springs for work last week (I live in a different town), and my boyfriend had determined that it was a problem with the alternator. He helped me find McCulloch Auto Care, which was right down the street. We'd noticed the good reviews, and we took a chance! The staff is super friendly, professional, and kind. They were able to confirm our suspicions about my car's specific issues, and took us as soon as they could. I was so impressed with their customer service. They really went above and beyond to meet my repair needs, had a fair price, and worked quickly to repair the issue. I almost wish I lived closer just so that I could have my car serviced here more often! Great family owned business.

    hannahinhd Avatar hannahinhd
    February 15, 2021

    Wow! I am so impressed with the service I received. Having moved here from Nashville I was nervous about finding a mechanic! These guys are BUSY but they treat every customer like their priority. I got my car repaired within two days on a weekend! Prices can’t be beat and I was getting phone calls with detailed status updates. Amazing service. Really compassionate. Please doing business! I thought I was going to have to spend thousands fixing the plate that was dragging under my car but I got it fixed for under $200! Thank you!!!

    Alexa Even Avatar Alexa Even
    June 7, 2021

    Great as usual.

    Robyn Brody Avatar Robyn Brody
    August 26, 2020
  • My parents and I have been taking our cars there since the beginning. Great, hardworking guys. The only mom and pop shop left in Sandy Springs.

    kirby caramelo Avatar kirby caramelo
    January 2, 2022

    I found my new home for car repair. Eric was very nice and honest. We definitely be coming back! Thank you for the excellent customer service.

    Rosani Reynoso Avatar Rosani Reynoso
    October 21, 2021

    Graham is great. Kept me informed of my repairs and provided an accurate quote. Pleased with the results. Walked away feeling this place is trustworthy and does quality work. Found them through nextdoor app and now I see why they have such great reviews.

    Wess Burgner Avatar Wess Burgner
    July 27, 2020
  • The team at McCullough Auto Care are so friendly, thorough, and timely. They know the cars bumper to bumper and how to properly diagnose the problem as well as do scheduled maintenance. They really work with you to do what is necessary to make your car safe and not hit your wallet too hard! I can say that I trust Eric and his team with our cars.

    Victoria Mills Avatar Victoria Mills
    October 29, 2019

    Eric was amazing from start to finish. I chose this shop for my repair based on previous reviews & I'm glad I did. He made sure to, in my opinion, go above and beyond with his politeness, as well as helping to make the process smooth and to try to save me as many coins as he could, while still getting done what was needed. Very happy with this visit

    LaDonna Mechelle Avatar LaDonna Mechelle
    August 29, 2020

    My experience here was great! Fast, curious, and fairly priced. I didn't think a repair shop like this existed. I'll be a lifelong customer.

    Walt Anthony Avatar Walt Anthony
    August 6, 2020
  • I have used McCullough Auto Care for more than10 years. I needed a reliable auto maintenance service because I commuted weekly to Birmingham. One of the nice things about these guys is they listen when I mention an issue with the car, go over their inspection results of my car and review my bill in detail. I have never been disappointed in their service or the cost of the service I received.

    Bill Scales Avatar Bill Scales
    March 31, 2022

    WOW!! An amazing experience! Traveled here from Kansas to apartment shop for my daughter who is relocating and my husband was unable to join A part was dragging under the car so we popped in to see if they could help. They were so kind and helpful. Restored my faith in this world. Good people do exist!!

    Angela Drybread Avatar Angela Drybread
    June 18, 2022

    Eric and his staff were great and helpful. The pricing was fair, and they let us know every step of the way what was wrong and what needed to be changed.

    jcwolves . Avatar jcwolves .
    June 28, 2020
  • I was so impressed with these guys!! Family business and the guys are professional, efficient, and personable. They got my part quickly and fit me in so I could come while my kids were at school. They went the extra mile (no pun intended) to consult with another auto body shop to make sure the repair was stable. I will be coming back for all future auto needs and will recommend them widely.

    Deb in Atanta Avatar Deb in Atanta
    September 10, 2019

    This place is exactly the kind of service you come to expect. Great service, timely, and they never assume I don’t know what I’m talking about because I’m a girl.

    Susan James Avatar Susan James
    November 12, 2021

    Could not be happier with the service I received at McCullough NAPA Auto Care! The gentlemen that helped me were very professional and made me feel at ease in a stressful situation. Would definitely recommend!

    Rachel Eichenblatt Avatar Rachel Eichenblatt
    July 1, 2020
  • What more is there to say? These guys are amazing. Their service is very thorough and quick. I was so worried about the cost of my repair but Eric and Brian put me at ease with their extremely reasonable prices! My truck is running like it's brand new again and I can't thank these guys enough!

    Nicholas Kerr Avatar Nicholas Kerr
    March 1, 2020

    I really cannot count the number of times these brothers have taken care of me, my family and all our various vehicles. We have been loyal customers for more than 20 years! They have done everything we have needed on cars, trailers, used car evaluations for purchase, tank drops, and all the basics. They are very trustworthy and will give you a honest answer on everything and a reasonable estimate on what it will cost to resolve it. They are super busy, so plan to wait a day or two longer than you might somewhere else, but it is worth it!

    Ashley Marratt Avatar Ashley Marratt
    May 3, 2022

    Awesome facility. Friendly staff.

    Jeremy Ortiz Avatar Jeremy Ortiz
    September 10, 2020

Signs Your Mercedes Needs Suspension Repair or Replacement

Shocks and struts are part of a vehicle’s suspension system and help to stabilize movements. Shocks and struts also provide control when you turn, accelerate or ride on uneven surfaces. Shocks are individual components of the suspension system, while struts are a major structural component of the chassis and suspension system.

You may wonder how to tell if your suspension system needs repair or if your shocks and struts need replacement. Here are 3 signs that your Mercedes’ suspension system, shocks, or struts, need repair or replacement. 

1 – Mercedes Bounces As You Drive

A strut’s primary job is to control your vehicle’s body motion, which includes bouncing. Struts are designed to absorb the up-and-down, side-to-side movements associated with braking, turning, and driving on rough pavement. It is normal for struts to wear down over time. You may need to replace your struts if you notice a certain softness in how your car handles or if your Mercedes is generally more bouncy than it once was. Pay extra attention to how your front end handles going over bumps. Too much bounce is a sign you need to replace your struts.

2 – Clunking, Knocking, and Other Noises

When your vehicle moves uncontrollably, specific suspension components may come into contact with each other with more force than they’re designed to. This can lead to worn-out struts, excessive noise, and extra wear on your suspension system. If sounds like repeated clunking, knocking, or banging can be heard while your suspension is engaged, that is a sign you should replace your struts. Driving on a bad strut can damage other areas of the suspension system, so it’s crucial to replace bad struts as soon as you notice regular worrisome noises.

3 – Uneven, Worn-Out Tires

Bad struts won’t be able to keep your tires in constant contact with the road. This will make your car bounce or float as you drive, creating uneven wear patterns on the tread of your tires since they aren’t touching the ground one complete rotation at a time. If your tire tread shows spotty and inconsistent, rather than the wear around the entire perimeter of the tire, that indicates that your struts are failing.

McCullough NAPA Auto Care Proudly Serves

Serving Zip Codes:
30301, 30302, 30303, 30304, 30305, 30306, 30307, 30308, 30309, 30310, 30311, 30312, 30313, 30314, 30315, 30316, 30317, 30318, 30319, 30321, 30324, 30325, 30326, 30327, 30331, 30332, 30334, 30336, 30342, 30343, 30344, 30348, 30353, 30354, 30355, 30357, 30361, 30363, 30368, 30369, 30370, 30371, 30374, 30375, 30377, 30380, 30384, 30385, 30388, 30392, 30394, 30396, 30398, 31106, 31107, 31119, 31126, 31131, 31193, 31195, 31196

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