DEAR CUSTOMERS: PLEASE CALL WHEN YOU ARRIVE.  WE WILL ASSIST YOU TO  PARK YOUR VEHICLE AS THERE IS LIMITED PARKING.  PLEASE DO NOT PARK IN THE DRIVEWAY ENTRANCE OR AT THE NEIGHBORING BUSINESSES.   THANK YOU FOR YOUR COOPERATION.

NEW LOCATION!
8155 ROSWELL ROAD
SANDY SPRINGS, GA 30350

Mon-Fri: 7AM – 6PM
Saturday & Sunday: Closed

Serving Metro Atlanta Since 1969

McCullough NAPA Auto Care has serviced Infiniti models since 1969.

Our ASE-Certified technicians have years of experience inspecting and repairing Infiniti suspension systems. We have the diagnostic tools to handle various suspension repair and replacement services to keep your Infiniti grounded and balanced.

When you need Infiniti suspension repair or replacement in Atlanta, Georgia, contact McCullough NAPA Auto Care to diagnose and troubleshoot any problems.

Infiniti repair replacement service atlanta

Schedule Infiniti Suspension Repair in Atlanta, Georgia

The auto suspension system is critical for proper steering, stopping, and stability. It is what connects your wheels to your vehicle, controls handling, and delivers a smooth ride. Your suspension has a lot of joints and pivot points that allow your wheels to move up and down over bumps and turn as you steer. These parts include ball joints, tie rod ends, the pitman, idler arms, and the control arm bushing, and they will wear out over time.

When a joint or other part is worn out, the suspension parts don’t fit together as tight as they should. Handling and steering will have a loose feel, and you may hear strange noises. Your tires will also wear unevenly as they bounce off-kilter down the road.

McCullough NAPA Auto Care staffs ASE Certified technicians with the experience and technology to properly diagnose any suspension issues you may be experiencing with your Infiniti. We’ve been in business since 1969 and have ample experience repairing and replacing suspension systems for any Infiniti model, including the QX80, QX60, Qx50, and more.

Schedule your Infiniti suspension repair or replacement service in Atlanta, Georgia, below!

  • Graham was great and was up front about everything that needed to be done. My son's jeep went down on the Saturday before Memorial Day and they had him ready around 1pm that Thursday. Quick turn around in my eyes. Nice employees, everyone was cordial and friendly.

    Tim Lawrence Avatar Tim Lawrence
    June 4, 2021

    My vehicle was on the verge of breaking down while I was in Sandy Springs for work last week (I live in a different town), and my boyfriend had determined that it was a problem with the alternator. He helped me find McCulloch Auto Care, which was right down the street. We'd noticed the good reviews, and we took a chance! The staff is super friendly, professional, and kind. They were able to confirm our suspicions about my car's specific issues, and took us as soon as they could. I was so impressed with their customer service. They really went above and beyond to meet my repair needs, had a fair price, and worked quickly to repair the issue. I almost wish I lived closer just so that I could have my car serviced here more often! Great family owned business.

    hannahinhd Avatar hannahinhd
    February 15, 2021

    This has to be the best shop in town! When I got my car fixed the last time, It drove live new. I've never been so happy to get my car fixed in my life. They were very friendly and honest. This will be my go to place from now on. Not too far from my house which is a huge plus but even if it were, I'd be game to making the trip. Thanks for being honest and giving great service!

    Davida Rose Avatar Davida Rose
    October 9, 2019
  • Good, honest, and fair shop. If you are in sandy spring, I would not go anywhere else. Family owned and operated - take care of their customers and their crew it seems. 6 stars

    Dog Guard - Atl Avatar Dog Guard - Atl
    January 23, 2020

    Eric and Company are a first class operation! They get it right the first time in every time! They will pick me up and drop me off to make it 100 times more convenient. They treat me like family and look after my best interest not just their bottom line! These are the kind of people that I value doing business with

    paul yurfest Avatar paul yurfest
    February 15, 2021

    Always great service. Always a fair price for very highly skilled technicians. After 20 years of depending on them, I've come to trust McCullough Auto Care blindly.

    Clay White Avatar Clay White
    November 25, 2019
  • Always extremely professional. Willing to work with customers. Sadly, car repair is expensive but they have worked with me. Graham has been extremely helpful with issues my daughter was having with her car while we were at another mechanic in the area. We asked on Nextdoor for recommendations and McCullough came up numerous times!

    Robyn Vogel Avatar Robyn Vogel
    May 14, 2020

    After recently moving to the area, I had a vehicle emergency where my transmission needed replacing. Graham immediately took me in and was SO kind, professional, and direct about the costs; one of their kind staff members even drove me home after my car was dropped for repair so that I did not have to call a car service. They were so patient with me and got my car back to me in one day completely fixed and ready to go! I will never use any other automotive repair shop in the area! ABSOLUTELY recommend without hesitation!

    Brinley Bowen Avatar Brinley Bowen
    July 28, 2021

    Eric was amazingly helpful to work with. Great communication around the whole process. He was great about calling out things that could be done without being pushy about doing them. Would highly recommend!

    Bradley Buckland Avatar Bradley Buckland
    February 27, 2021
  • Very honest mechanics. Eric kept me in the loop with my cars progress. I got the car back in a reasonable amount of time considering the work that had to be done.

    Michael Brown Avatar Michael Brown
    January 30, 2020

    Had experienced front tire damage hitting metal debris on I-285 just before Rosewll exit. Immediately exited on Roswell and saw NAPA sign and pulled in. Place was busy! But got attention immediately by Jeff service worker. Got tire off my car no waiting. Wow! Determined rim bent but tire still good. He could have sold me a new tire and i would have not known better. So appreciative. Then met with Eric McCullough and quickly arranged to have rim fixed. I decided on new tires for safety and were worn. Eric got me great deal on tires and had my car fixed SAME day. Eric runs a super customer-focused operation. Kudos! Bruce Fike

    Bruce Fike Avatar Bruce Fike
    August 1, 2020

    Extremely helpful, knowledgeable, and professional people. Would definitely go here again if I was in the area and needed them!

    Brandon Holdeman Avatar Brandon Holdeman
    October 2, 2020
  • My parents and I have been taking our cars there since the beginning. Great, hardworking guys. The only mom and pop shop left in Sandy Springs.

    kirby caramelo Avatar kirby caramelo
    January 2, 2022

    This place is exactly the kind of service you come to expect. Great service, timely, and they never assume I don’t know what I’m talking about because I’m a girl.

    Susan James Avatar Susan James
    November 12, 2021

    Out of town for work and needed an alternator changed immediately and McCullough's was the only place that said they could and would do it! Reasonably Priced and Great Customer Service! Will definitely be back if ever in the area.

    James Knott Avatar James Knott
    January 19, 2022
  • Very respectful, honest, and professional. I was having issues with my headlights, and they fixed it for a reasonable price. They do a lot to ensure that you have a positive experience, and that you're not wasting your money on unnecessary parts or repairs. Top notch service, A+!

    Andrew Asher Avatar Andrew Asher
    July 30, 2021

    Great service! The entire team is so friendly and helpful. They were able to diagnose the issue and stayed with it until the problem was resolved.

    marshall fox Avatar marshall fox
    August 2, 2021

    This is the best place you could possibly go to take care of your car! My family and I have been going here for over 15 years and we recommend them to everyone. Eric, Bryan, and Graham are the most trustworthy guys and truly care about their customers. We all love them and are so thankful we found them!!

    Rachel Walker Avatar Rachel Walker
    October 12, 2021
  • The technicians are excellent, very experienced, and the customer service is great. Everything was explained in detail so that I would understand.

    Scott Nicholson Avatar Scott Nicholson
    December 1, 2020

    This place is a life saver. Great communication, great service, and very professional people. Eric worked with me through my whole repair. Kept me updated through out the process and fixed the problem on my car at a fair price. I will definitely make this my new place to go for all my car repairs and maintenance needs, along with sending my friends their way.

    Angela A Avatar Angela A
    March 10, 2020

    I do not know if I can type out all that I want to in this review but let me say this. WOW!! Being a single father with a busy schedule I cannot tell you enough how grateful I am for Eric and his team! I have been taking my vehicle to them for over 2 years now and I would not go anywhere else. The honesty, timing and keeping their word every single time is simply priceless! They have saved me so much grief because of my current situation. For all you single fathers out there...these guys got your back! I only have one vehicle and my son and I depend on it being in the best running shape possible. Eric and his team go out of there way EVERY-SINGLE-TIME. During these special times where its harder to get even the simplest things done, that has not slowed down this business. They still give 110% with every customer and are sympathetic to their customers unique situations. People, don't look any further for a shop that you can trust and count on. You will simply waste your time and find no better service in Atlanta. Eric, I want to thank you from the bottom of my heart for everything you and your guys do. Having open and honest communication with you is always a pleasure. Folks lets do our best to keep these guys busy!! They deserve everyone's business! A++++++

    Jacob Wiechmann Avatar Jacob Wiechmann
    April 29, 2020
  • McCullough has been my family's go-to mechanic for decades. Don't know what I would do without them - just a super-nice family that will take care of your cars. Their service is important to us because once we get a new car, we like to hold onto it for years (10-12). Highly recommend.

    Sam Avatar Sam
    December 3, 2021

    I own and automotive repair business in Jacksonville, but my wife lives in Atlanta and needed tires for her car, so I know good service and fair pricing in this industry. I chose McCullough because of their good reviews and they did not disappoint. They were very professional and took good care of my wife. I would highly recommend them and will continue to use them for her service needs.

    John Greenfield Avatar John Greenfield
    October 21, 2019

    What more is there to say? These guys are amazing. Their service is very thorough and quick. I was so worried about the cost of my repair but Eric and Brian put me at ease with their extremely reasonable prices! My truck is running like it's brand new again and I can't thank these guys enough!

    Nicholas Kerr Avatar Nicholas Kerr
    March 1, 2020
  • This place is right by my house. I was really happy with the customer service. I was worried about affordability and turn over but they were efficient and I will be back for any future needs.

    meriel joseph Avatar meriel joseph
    August 30, 2020

    I’ve taken my cars here over the years and have been delighted w the team. They’re honest, professional, knowledgeable, and will shoot you straight. Prices are fair and they’ll tell you abt issues that may or will arise in the future and to keep that in mind for future reference. Overall an A

    Alex Cameron Avatar Alex Cameron
    August 26, 2020

    Great price and service! More polite and patient set of people! Along with efficiency! Such a great experience overall

    Kiran Bandali Avatar Kiran Bandali
    December 19, 2020
  • Great as usual.

    Robyn Brody Avatar Robyn Brody
    August 26, 2020

    The team at McCullough Auto Care are so friendly, thorough, and timely. They know the cars bumper to bumper and how to properly diagnose the problem as well as do scheduled maintenance. They really work with you to do what is necessary to make your car safe and not hit your wallet too hard! I can say that I trust Eric and his team with our cars.

    Victoria Mills Avatar Victoria Mills
    October 29, 2019

    We have been depending on McCullough's at least since 1997, when we purchased a home only a few blocks away, walking distance really. Had our emissions test a few days ago and want to acknowledge Jack, who completed the tests quickly. I asked him to determine why the backup camera was not in the proper position. It took a bit of time and ingenuity to get everything right. Thanks Jack, for the excellent service.

    Dennis Crow Avatar Dennis Crow
    November 21, 2021

Signs Your Infiniti Needs Suspension Repair or Replacement

Shocks and struts are part of a vehicle’s suspension system and help to stabilize movements. Shocks and struts also provide control when you turn, accelerate or ride on uneven surfaces. Shocks are individual components of the suspension system, while struts are a major structural component of the chassis and suspension system.

You may wonder how to tell if your suspension system needs repair or if your shocks and struts need replacement. Here are 3 signs that your Infiniti’s suspension system, shocks, or struts, need repair or replacement. 

1 – Infiniti Bounces As You Drive

A strut’s primary job is to control your vehicle’s body motion, which includes bouncing. Struts are designed to absorb the up-and-down, side-to-side movements associated with braking, turning, and driving on rough pavement. It is normal for struts to wear down over time. You may need to replace your struts if you notice a certain softness in how your car handles or if your Infiniti is generally more bouncy than it once was. Pay extra attention to how your front end handles going over bumps. Too much bounce is a sign you need to replace your struts.

2 – Clunking, Knocking, and Other Noises

When your vehicle moves uncontrollably, specific suspension components may come into contact with each other with more force than they’re designed to. This can lead to worn-out struts, excessive noise, and extra wear on your suspension system. If sounds like repeated clunking, knocking, or banging can be heard while your suspension is engaged, that is a sign you should replace your struts. Driving on a bad strut can damage other areas of the suspension system, so it’s crucial to replace bad struts as soon as you notice regular worrisome noises.

3 – Uneven, Worn-Out Tires

Bad struts won’t be able to keep your tires in constant contact with the road. This will make your car bounce or float as you drive, creating uneven wear patterns on the tread of your tires since they aren’t touching the ground one complete rotation at a time. If your tire tread shows spotty and inconsistent, rather than the wear around the entire perimeter of the tire, that indicates that your struts are failing.

McCullough NAPA Auto Care Proudly Serves

Serving Zip Codes:
30301, 30302, 30303, 30304, 30305, 30306, 30307, 30308, 30309, 30310, 30311, 30312, 30313, 30314, 30315, 30316, 30317, 30318, 30319, 30321, 30324, 30325, 30326, 30327, 30331, 30332, 30334, 30336, 30342, 30343, 30344, 30348, 30353, 30354, 30355, 30357, 30361, 30363, 30368, 30369, 30370, 30371, 30374, 30375, 30377, 30380, 30384, 30385, 30388, 30392, 30394, 30396, 30398, 31106, 31107, 31119, 31126, 31131, 31193, 31195, 31196

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